SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: PLN 111,500 - 167,500 / annual
Project44 is seeking a Managed Services Consultant to partner with business leaders, customers, and carriers to ensure world-class delivery across a diverse portfolio. This role blends strategic thinking with hands-on problem solving, requiring the ability to influence stakeholders, manage multiple complex accounts, and translate data-driven insights into long-term solutions.
You will drive customer value through data analysis, operational excellence, and proactive project management. Key responsibilities include:
- Partner with customers to define delivery timelines, milestones, and end-to-end project plans that ensure successful execution
- Lead carrier initiatives from planning through adoption, presenting data-driven insights and best practice recommendations
- Conduct deep-dive data analysis to identify patterns, uncover root causes, and recommend improvements that increase data quality and availability
- Coordinate closely with carriers to drive continuous data improvements and troubleshoot performance issues
- Monitor project progress, communicate risks, and publish regular progress reports that highlight business impact
- Hold customers and carriers accountable for actions that improve operational outcomes
- Use open-source visualization tools and internal data platforms to triage errors and support issue resolution
- Develop a deep understanding of carrier integration methods across modes and apply technical knowledge to guide decision making
- Collaborate with cross-functional partners including Product, Support, Carrier Operations, and Engineering to drive customer value
- Contribute to internal initiatives, SOP development, and process improvements that enhance quality, consistency, and efficiency
- Mentor team members, identify process gaps, and share scalable solutions across the organization
- Manage a portfolio of complex Enterprise and Vanguard customers, often spanning global regions and multiple project44 products
Project44's Decision Intelligence Platform, Movement, transforms fragmented logistics data into real-time, AI-powered insights. The company expects all team members to actively leverage AI in their day-to-day work as an intelligent user of the technology.
The role requires on-site presence four days per week in Kraków.
REQUIREMENTS:
- Two to four years of experience in data analysis or a similar analytical role
- Experience in SaaS, software, or logistics is preferred
- Strong analytical skills and the ability to convert complex data into clear, actionable insights
- Solid understanding of source data, data formats, and data behavior
- Proficiency in Excel and familiarity with visualization or analytics tools such as Tableau, SQL, Power BI, Kibana, or Observe
- Experience with APIs or basic coding concepts is a plus
- Exceptional organizational skills and the ability to manage multiple projects and competing priorities
- Strong communication abilities and a customer-focused, problem-solving mindset
- Fluency in English and French OR Spanish (additional languages are a plus)
