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Salary: USD 360,000 - 380,000 / annual
Grafana Labs, the company behind Grafana Cloud (a fully managed observability platform trusted by 10,000+ organizations including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce), is seeking a Majors Account Executive for Key Customers to drive expansion and growth across the West region.
In this role, you will focus on identifying and closing new opportunities within 3–5 top existing accounts, expanding Grafana usage across multiple functions and business lines. You'll develop and maintain strong executive-level relationships with current customers, create and execute strategic account plans, and manage the full sales cycle from prospecting through negotiation and handoff to Customer Success. Your responsibilities include cultivating both outbound and inbound leads, demonstrating the value of Grafana Cloud and Grafana Enterprise, managing your sales pipeline in Salesforce, and handling quote creation and order processing.
Grafana Labs is a 100% remote, globally distributed company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, and others. The culture emphasizes transparency, autonomy, trust, open-source values, and meaningful work in a high-growth, innovation-driven environment.
REQUIREMENTS:
- 8+ years of experience in Infrastructure Technology Sales
- Demonstrated history of consistent goal achievement in highly competitive environments (top 10% performer)
- Energetic, upbeat, entrepreneurial, tenacious team player
- Adaptable with demonstrable experience in high-velocity technology companies
- Excellent communicator across all channels (in-person, online, written) with ability to form strong working relationships both in-person and virtually
BONUS:
- Experience with Salesforce
- Familiarity with open-source technology
- Experience with Command of the Message and MEDD(P)ICC sales methodologies
