SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: CAD 75,000 - 109,800 / annual
Scopely is seeking a Live Ops Manager to join the MARVEL Strike Force team. This role serves as the operational bridge between Live Ops strategy and in-game execution for a squad-based Hero Collector RPG featuring characters from the Marvel Universe.
You will translate high-level designs for offers, events, milestones, and rewards into executable plans and clear specifications. Key responsibilities include:
• Translate strategy into execution by converting designs into Jira tickets, configuration specifications, acceptance criteria, and implementation plans
• Manage the Live Ops implementation partner by prioritizing, delegating, and tracking work while ensuring clear ownership, dependencies, timing, and escalation paths
• Own execution readiness by maintaining visibility of upcoming launches, confirming requirements and assets are complete, and resolving issues before they create player-facing or business risk
• Provide strategic quality assurance by reviewing configured content for technical accuracy, player value, internal consistency, and alignment with engagement and monetization strategy
• Coordinate across Live Ops teams by gathering direction from product managers, resolving conflicts across workstreams, and ensuring components reinforce the overall monthly plan
• Improve operating systems by creating templates, checklists, documentation, and repeatable workflows that increase speed, reduce errors, and enable scaling
• Use data to inform delivery by leveraging performance data and player segmentation to understand requirements, validate implementation choices, and support post-launch reviews
• Accelerate execution through AI tools including ChatGPT and Codex to develop requirements, analyze data, create documentation, and improve quality
Scopely is a leading mobile games company, home to MONOPOLY GO!, Pokémon GO, Stumble Guys, and other major titles. The company has generated over $10 billion in lifetime revenue and is recognized as the #1 mobile games company in the U.S. and #2 globally.
REQUIREMENTS:
• 3+ years of experience in live operations, product operations, production, product management, or comparable execution-focused role in mobile or free-to-play games
• High-ownership, hardworking operating style with strong desire to grow a career in mobile game product management
• Exceptional organization, follow-through, and attention to detail across multiple concurrent deadlines and workstreams
• Experience translating ambiguous or high-level direction into precise tickets, requirements, and acceptance criteria; Jira familiarity strongly preferred
• Judgment to evaluate both configuration accuracy and whether implementation supports intended player and business outcomes
• Comfort managing external partners or distributed implementation teams through clear delegation, prioritization, feedback, and escalation
• Strong analytical skills and comfort using data to inform events and monetization requirements; SQL proficiency preferred
• Demonstrated comfort using AI tools to accelerate analysis, documentation, quality assurance, and workflow improvement
• Clear written and verbal communication with product, economy, analytics, production, and implementation partners
BONUS QUALIFICATIONS:
• Hands-on experience with SQL, BigQuery, Looker, or comparable analytics tools
• Experience designing milestone systems, event rewards, or progression-based monetization in RPGs or Hero Collectors
• Deep understanding of Marvel intellectual property and its player community
