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Salary: USD 107,610 - 131,820 / annual
Roblox is seeking a Legal Operations Technology Specialist to drive operational excellence and innovation across the Legal & Advocacy Team. This role reports to the Director, Commercial Contracts and focuses on managing technology implementation, vendor relationships, financial operations, and team development, with an emphasis on evaluating and deploying AI tools to enhance team efficiency.
Key Responsibilities:
Operations & AI Technology: Identify and implement technologies for process optimization, with focus on AI applications for legal workflows. Evaluate AI-powered legal tools (contract review, research automation, document generation, e-discovery) for fit and ROI. Lead AI tool pilots, gather feedback, and measure impact on productivity and cost savings. Train team members on new tools and establish protocols balancing automation with lawyer review. Document workflows and create standard operating procedures.
Financial & Vendor Management: Identify actionable insights and analytics within the Legal & Advocacy Team to help manage budgets, including forecasting, spend tracking, and implementing software applications. Develop data-driven benchmarking and analysis for practice areas and project types. Oversee full lifecycle of outside counsel management, including onboarding, billing, evaluation, and optimization. Manage end-to-end e-billing operations, including system administration, training, and reviewing and reconciling invoices across e-billing and payment systems. Collaborate with team members to identify preferred outside counsel resources.
Team Development & Engagement: Coordinate various Legal & Advocacy Team events, memberships, CLE credit courses, conferences, summer associate programs, and pro-bono efforts. Develop and execute training programs on new technologies, systems, and operational best practices.
Roblox is building the tools and platform that empower a global community of developers and creators. The company's vision is to reimagine how people come together from anywhere in the world on any device, with a mission to connect a billion people with optimism and civility.
Requirements:
- Bachelor's degree or equivalent experience
- 4+ years of combined legal operations, data analytics, technology implementation, and related experience
- Experience with legal tech operations, e-billing tools, and vendor management
- Working knowledge of AI solutions in professional settings; familiarity with generative AI (ChatGPT, Claude)
- Experience evaluating or implementing legal technology tools (contract lifecycle management, legal research, document automation, e-discovery)
- Ability to assess AI tools for fit, risk, and ROI
- Track record of driving technology adoption and creating training materials
- Proficiency with e-billing platforms, GSuite, Claude, Glean, Airtable, GC-AI, and DocuSign
- Strong data analysis and spreadsheet skills; ability to build dashboards, retrieve reports, and track KPIs
- Strong communication skills and ability to translate technical concepts for non-technical audiences
- Proven relationship-building and change management capabilities
- Excellent organizational and analytical skills
- Comfort with fast-paced, ambiguous environments and competing priorities
