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Salary: CAD 141,145 - 201,635 / annual
Docker is seeking a Legal Operations Analyst to support the day-to-day operations of its lean Legal team. You will report to the VP and Head of Legal with direct collaboration from the Sr. Manager of Legal Operations, and partner with Sales, Deal Desk, Finance, Product, and Engineering teams.
In this role, you will manage contract intake, routing, approvals, and signature coordination while keeping stakeholders informed. You will review contracts using Docker's playbooks and AI tools, flagging nonstandard terms for attorney review. You'll support outside counsel billing operations, including invoice review, billing guideline compliance, and accrual tracking.
You will administer legal technology platforms (Ironclad, Brightflag, Salesforce, Zip), maintaining workflows, supporting users, and ensuring data quality. A key part of this role involves using and improving AI-assisted workflows for contract review, drafting, and intake—refining prompts, testing outputs against playbooks, and gathering feedback from attorneys. You will support pilots of new AI tools, tracking accuracy, adoption, and time savings.
Additional responsibilities include developing and maintaining standard operating procedures, templates, and knowledge resources; training stakeholders on legal technology and responsible AI use; building and maintaining dashboards tracking contract volume, cycle times, and outside counsel spend; and supporting systems integration and process improvement projects with cross-functional teams to identify automation and AI opportunities.
Docker is a globally distributed, remote-first team building developer tools trusted by over 20 million monthly users. The company is at the center of how AI agents are redefining software development, providing sandboxed environments, verified images, and secure infrastructure for trustworthy autonomous workflows.
REQUIREMENTS
Required:
- 3+ years of experience in legal operations, contract management, paralegal role, or related operational role, including experience at a SaaS or technology company
- Hands-on experience using a contract lifecycle management (CLM) platform such as Ironclad, Icertis, Agiloft, or DocuSign CLM
- Experience supporting contract intake, review coordination, or signature processes
- Hands-on experience applying AI tools to legal or operational tasks, including drafting prompts, reviewing outputs for accuracy, and refining results
- Strong organizational skills, attention to detail, and ability to manage competing requests
- Good judgment about when to follow established procedures and when to escalate
- Clear written and verbal communication skills and ability to collaborate in a remote team environment
- Bachelor's degree or equivalent professional experience
Preferred:
- Direct experience with Ironclad, Wordsmith, Brightflag, or similar systems
- Familiarity with invoice review, accrual tracking, or outside counsel billing
- Familiarity with Salesforce, Zip, or other systems connected to legal workflows
- Experience maintaining reports, playbooks, standard operating procedures, or training materials
- Experience supporting a small in-house legal team
- Exposure to SaaS agreements, order forms, or commercial open-source licensing
- Experience helping test or improve AI-assisted workflows
