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Airwallex is an AI-native financial operating system serving over 675,000 businesses globally, including McLaren Racing, Qantas, SHEIN, and TikTok. The company operates as the regulated backbone for global payments across 27 offices and 85+ licenses spanning North America, Europe, the Middle East, and Asia-Pacific.
In this role, you will lead second-line oversight of Airwallex's global KYC (Know Your Customer), Enhanced Due Diligence, and periodic review frameworks. You'll provide independent challenge, governance, and policy execution across the Financial Crime Compliance function, partnering with KYC Operations and Analysts to strengthen quality, consistency, and risk-based decision-making.
Key responsibilities include:
- Owning and continuously elevating Airwallex's global KYC strategy, policy framework, and second-line governance across all operating jurisdictions
- Providing independent second-line oversight of global KYC, Enhanced Due Diligence, and periodic review functional controls
- Developing and maintaining KYC policy and procedures, providing interpretive guidance to first-line operations and second-line advisory teams
- Partnering with KYC Operations to enhance control processes and drive high-quality onboarding and ongoing customer reviews
- Improving Customer Risk Acceptance reviews by challenging risk identification and producing decision-ready recommendations
- Advising Commercial and Sales teams on complex deal structures, novel business models, and high-risk customer profiles
- Collaborating with Product, Data, and Engineering to embed regulatory controls and AI-enabled improvements into scalable systems
- Maintaining high compliance documentation standards while adapting to global regulatory developments
You'll work primarily remotely, aligned to the Birmingham office, with occasional in-office presence in Birmingham or London for team meetings and regulatory engagement.
REQUIREMENTS:
- 10+ years of relevant AML/KYC experience focused on complex corporate clients, financial institutions, or fintech platforms
- Strong track record designing, managing, and governing scalable second-line KYC frameworks
- 3+ years' experience leading, mentoring, or managing compliance teams with focus on operational rigor and continuous improvement
- Demonstrated experience providing second-line oversight, independent challenge, and risk-based decision-making across KYC, Enhanced Due Diligence, and periodic review activities
- Experience supporting regulatory examination processes and engagement
- Experience reviewing or approving Customer Risk Acceptance documentation
- Experience overseeing compliance reviews for complex corporate, embedded finance, or platform clients
- Proven ability to advise senior Commercial and Sales stakeholders on complex deal structures and high-risk profiles
- Proven ability to partner with Product, Engineering, Data, and Business stakeholders to translate compliance requirements into scalable workflows
- Strong leadership, communication, and relationship management skills
- Bachelor's degree required
PREFERRED:
- Experience leveraging or evaluating AI-enabled tools in compliance or KYC workflows
- Experience in FinTech, global cross-border payments, RegTech, management consulting, or digital asset environments
- CAMS, CFCS, CFE, or equivalent industry certification
- Quantitative, technical, legal, or data-oriented degree
- Familiarity with Google Workspace, Slack, Mac environments, modern data tools, and AI-assisted workflow platforms
- Experience monitoring regulatory, enforcement, and industry developments across cross-border payments, global banking, or digital assets
