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Salary: USD 161,300 - 239,400 / annual
Carta is a connected platform and AI-native ecosystem for private capital, serving 55,000 companies, 1.8M+ equity holders across 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management.
You will join the Carta Law Contracts team within the Contracts – North Americas function. This team manages the full lifecycle of commercial contracts for sophisticated investment fund and asset manager clients, from initial review through execution, delivering high volumes of pre-M&A contract work at speed using AI-backed tools.
As Legal Director, you will lead a group of client accounts and the lawyers who serve them, reporting to the Regional Managing Director. You will be accountable for the quality, speed, and growth of your portfolio.
Key Responsibilities:
Oversight & Quality: Supervise all client accounts in your group for quality, service levels, and performance. Act as final decision-maker on complex escalations or performance issues beyond Managing Lawyer authority. Drive holistic playbook reviews across the team. Own client onboarding and conversion; liaise with Customer Success to identify blockers. Uphold culture and vision; manage lawyer and client allocation across accounts.
Finance: Ensure billing accuracy in the Carta Law app. Provide delivery inputs into forecasting models. Keep team productivity aligned with forecast assumptions. Manage revenue for your accounts: convert demand to output, flag demand changes to Customer Success, and approve one-off discounts and special pricing.
Growth: Participate in sales pitches. Surface frontline client insights to guide sales targeting and priorities.
Tech & Product: Identify opportunities for tech enablement and automation. Contribute delivery insights to tech R&D workshops. Drive adoption of new tech, ensure training completion, and guide team approaches.
Client Relations: Own client onboarding and conversion. Liaise with and delegate to Managing Lawyers as appropriate. Be responsible for the health of assigned clients.
HR & People: Manage and coach lawyers including performance reviews, development plans, expense approval, and annual leave. Provide input to Training team on onboarding and ongoing topics. Support training on playbooks and client standards. Manage resourcing and hiring demand for lawyer roles; conduct end-of-probation reviews. Lead interviews for lawyer-level hires. Handle internal escalations on lawyer conduct and performance. Monitor team utilization, wellbeing, and morale.
Requirements:
- Qualified attorney in a relevant jurisdiction with 5+ years post-qualification experience (5+PQE)
- Must be based in one of Carta's Canadian or US offices (Denver, CO; Sandy, UT; Seattle, WA; Hamilton Township, NJ; or Toronto, CA) to enable in-person coaching, culture-shaping, face-to-face client meetings, pitches, and escalations
- Deep knowledge of commercial contracts across all contract document product types offered
- Strong people management and coaching instinct; ability to develop lawyers, balance performance across multiple teams, and build team capability
- Financial literacy to interpret P&L drivers, optimize efficiency, and flag commercial risks upward
- Confidence to own and resolve complex client escalations independently
- Analytical and critical thinking ability; ability to dissect complex requests, interrogate performance data, and draw sound conclusions under ambiguity
- Operational leadership with process discipline to hold teams accountable to quality, SLAs, and output standards
- Problem-solving skills for issues requiring deep organizational knowledge; ability to establish and assure adherence to budgets, schedules, and performance expectations
- Demonstrates Carta operating values through consistent kindness, respect, and inclusive leadership
