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Believe, a global artist development company operating in 50+ countries, is seeking a Legal Claims Specialist to manage the intake, qualification, investigation, and processing of legal claims and DMCA/DSA notices. The role ensures claims meet required evidentiary standards, are correctly classified, and processed accurately within defined SLAs.
Key Responsibilities:
Claim Admissibility & Qualification: Review incoming legal claims and DMCA/DSA notices to verify completeness and required evidentiary requirements. Reject incomplete, unsupported, or ungrounded claims lacking essential information such as original asset links, clear ownership scope, or supporting evidence, and request required information from claimants. Accurately classify and tag claims by IP type, including Sound Recording/Master, Publishing/Composition, Trademark, Right of Publicity, Patent, and other applicable rights. Assess whether claims meet applicable legal, evidentiary, and platform requirements before proceeding with processing.
Investigation Support & Client Guidance: Analyze claim details, evidence, and relevant content to provide clients with clear and actionable context for internal rights verification. Manage valid claims through the complete operational workflow within established SLAs, ensuring alignment with applicable DMCA/DSA Safe Harbor frameworks. Work with claimants, clients, and internal teams to resolve information gaps, clarify claims, and support timely resolution.
Requirements:
- 5+ years of experience in legal claims, copyright operations, legal compliance, or rights management, preferably within music, digital media, or entertainment
- Working knowledge of DMCA, DSA, copyright principles, and IP rights
- Strong attention to detail with the ability to assess claims, evidence, and legal requirements
- Excellent written and spoken English with ability to draft clear and professional correspondence
- Strong critical-thinking and judgment skills with a proactive approach to resolving claim-related issues
- Ability to manage multiple claims efficiently while meeting defined SLAs and quality standards
