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Salary: USD 219,000 - 250,000 / annual
Parloa is an enterprise-grade conversational AI platform that has powered over one billion customer interactions for global brands including Booking.com, HealthEquity, Allianz, SAP, and TUI. The company is backed by leading investors including General Catalyst, EQT Ventures, and Altimeter Capital.
As a Solutions Engineer, you will drive revenue by owning the full technical sales process for enterprise prospects. You will be the technical voice that wins deals in the fast-moving conversational AI category, proving Parloa's platform value and earning the confidence of customer technical teams from first demo through contract signature.
Key responsibilities include:
**Technical Sales Leadership**: Co-own accounts and sales campaigns with assigned sellers in your territory, leading every technical stage of the deal cycle to move enterprise prospects confidently from evaluation to commitment.
**Demos and Proof of Value**: Build tailored demos and conversational AI experiences across voice and chat, showcasing integrations with customer systems that prove technical feasibility and build trust with technical stakeholders.
**Solution Architecture**: Design scalable, robust architectures and address data security and compliance requirements so enterprise IT teams trust the solution and security reviews become enablers rather than blockers.
**Customer Advocacy and Product Influence**: Bring customer needs into product roadmap discussions, working with Product Management, Customer Success, and Sales Enablement to ensure the platform keeps pace with enterprise requirements.
**Process and Team Excellence**: Improve internal processes, documentation, and ways of working across the Solutions Engineering team. Represent Parloa at client on-sites, external events, and company gatherings (20-30% travel expected).
Parloaoperates with high intensity: fast execution, direct feedback, and strong expectation to contribute meaningfully from day one. The company is beyond the earliest startup phase but maintains startup-like speed and accountability.
**Requirements:**
- 7-10+ years of experience as a Solutions Engineer, ideally at a SaaS vendor, with strong grasp of enterprise sales processes and frameworks such as MEDDPICC
- Deep experience in contact center (CCaaS or UCaaS), VoIP, and telephony, including call flow, voice, and chat design
- Deep knowledge of enterprise technology stacks (Azure, AWS, GCP) and hands-on experience integrating and maintaining APIs
- Working understanding of Generative AI and LLMs, with competency in prompt engineering and design
- Confident presenter who can lead with credibility in front of both technical and executive audiences; experience with Channel, ISV, or GSI partners or in a fast-paced startup is a strong plus
