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Zenoti is a cloud-based software platform serving the beauty and wellness industry, powering over 30,000 salons, spas, medspas, and fitness studios across 50+ countries. The company recently achieved unicorn status ($1B+ valuation) and raised $80M from TPG.
As a Product Manager for Market & Billing, you will own the product strategy and execution for market-facing and billing features within Zenoti's platform. You will be responsible for defining market requirements, translating customer needs into product specifications, and shepherding features through the complete product development lifecycle.
Key responsibilities include:
- Gathering and synthesizing requirements from existing and prospective customers
- Writing detailed functional requirements documents and building agile product backlogs
- Collaborating with development leads, product architects, and cross-functional teams
- Presenting product strategy and progress to customers and senior executives
- Advocating for end-users throughout the product cycle
- Using data-driven insights to inform product recommendations and prioritization
You will work in a dynamic, collaborative environment focused on delivering impactful features that help beauty and wellness businesses streamline operations and improve customer retention.
Required qualifications:
- 8+ years of experience as a Product Manager or Technical Product Manager
- Technical or engineering background (MBA from premier institute desired)
- Strong understanding of mobile, web, and cloud technology
- Excellent communication and presentation skills
- Proven ability to influence cross-functional teams and manage ambiguity
- Data-driven problem-solving approach
- Experience balancing high-level business strategy with detailed execution specs
