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Salary: USD 196,000 - 286,000 / annual
Hover is a property intelligence platform that uses proprietary AI built on over a decade of real property data to help homeowners, contractors, and insurance professionals design, improve, and protect properties. The company is expanding from a point solution into a unified platform trusted by industry leaders including Travelers, State Farm, and Nationwide.
You will lead product for Hover's Core experience—the shared foundations that every product team builds upon. This is a high-leverage role where you'll set strategy for signup, authentication, navigation, accounts, teams, permissions, sharing, and collaboration. You'll partner closely with product teams across Construction and Insurance, as well as Design and Engineering, to create one intuitive, connected product experience.
Key responsibilities include:
**Make Hover work as one product.** Set the strategy for core platform surfaces (signup, authentication, navigation, accounts, teams, permissions, sharing, collaboration). Build shared foundations and design patterns that connect customer journeys and help teams move faster without fragmenting the experience.
**Build self-service growth.** Help customers discover value, get set up, become productive, and expand their use of Hover without high-touch support. Partner with GTM and Marketing to improve activation, conversion, and retention through research and disciplined experimentation.
**Raise the bar for product craft.** Set a high bar for usability, accessibility, reliability, and maintainability while helping the team move quickly. Build a culture that measures success by whether the experience works well for customers.
**Connect product decisions to business outcomes.** Tie product investments to activation, retention, conversion, revenue, and operational cost.
**Build an AI-native way of working.** With your team, build automated loops that turn customer feedback and product signals into proposed improvements, tests, and measured learning. Set clear goals, evaluate quality, and define where human review is needed. Apply AI to onboarding and self-service where it meaningfully improves the experience.
You'll define success in measurable customer outcomes and use the product regularly to understand customer friction firsthand. Because every product area depends on Core, you'll help the team make deliberate tradeoffs and focus effort where it matters most.
**Requirements:**
- 8+ years of product management experience, including shipping customer-facing products at scale
- Experience owning complex, cross-cutting product surfaces such as platform, core UX, identity, onboarding, or growth, ideally serving both small businesses and enterprises
- Strong product and business judgment, with the ability to move comfortably between strategy and detailed interaction decisions
- Technical and analytical fluency: ability to investigate product behavior and partner with Engineering on APIs, permissions, instrumentation, and architecture tradeoffs
- Track record of trusted partnerships with Design, Engineering, other product teams, and GTM, and of making progress through ambiguity
- AI fluency: daily use of AI to analyze, prototype, and build; ability to show prototypes, agents, or automated workflows you've created and explain how you evaluate their quality
**Nice-to-haves:**
- Experience building mobile-first products
- Experience with B2B software in construction, home services, or insurance
- Experience unifying several products into one platform experience
