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Motive empowers teams running physical operations with a unified platform for safety, operations, and finance management. The company serves over 120,000 customers across transportation, logistics, construction, energy, field service, manufacturing, agriculture, food & beverage, retail, and public sector.
As a Strategic Senior Implementation Consultant, you will be the primary point of contact during the implementation phase for Motive's largest customers, many of them Fortune 500 enterprises. You will define and execute project strategies, manage complex hardware and software implementations, and guide customers on optimal platform utilization and change management. You will interact with internal and external stakeholders at all levels, including C-suite executives.
Key responsibilities include:
- Define, track, and achieve KPIs for customer implementation programs
- Own the end-to-end implementation process for assigned accounts, ensuring successful software training and adoption
- Lead cross-functional project teams, managing timelines and deliverables
- Identify and mitigate project risks and issues to ensure successful completion
- Collaborate with stakeholders to gather requirements and maintain alignment
- Foster collaboration among project team members
- Monitor client progress to ensure organizational adoption while maintaining scope and schedule
- Host virtual and in-person training sessions
- Travel to customer sites as needed (~40%)
Requirements:
- 3+ years of experience in project management or related B2B role, preferably in telematics, logistics, or fleet management
- Proven track record of successfully managing and delivering complex projects
- Strong leadership and interpersonal skills with ability to work across cross-functional teams
- Excellent communication and presentation skills
- Strong analytical and problem-solving abilities
- Proficiency in project management software and tools
- Experience delivering client-focused solutions based on customer needs
- Demonstrated ability to communicate, present, and influence credibly across all organizational levels, including executive and C-level
- BA/BS degree or equivalent work experience preferred
- PMP Certification preferred
