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Salary: USD 110,000 - 130,000 / annual
SeatGeek is seeking an Entertainment Consultant to drive the day-to-day commercial execution and success of its touring portfolio. This role partners closely with promoters, venues, Client Success, Marketing, Product, and Sales teams to ensure every booked show is positioned for success from initial planning through the full concert lifecycle.
You will serve as a driver of excellence for the concert touring portfolio, managing onsale readiness, monitoring performance, managing pipeline visibility, supporting client and promoter relationships, and identifying opportunities to improve revenue across key commercial levers. You will provide the department leader with insights, reporting, and operational support needed to drive strategic business decisions.
Key responsibilities include:
**Tour Lifecycle Management:** Manage day-to-day performance of active touring shows from booking through post-event. Coordinate cross-functional execution across Client Success, Marketing, Product, Operations, Finance, and Business Operations. Monitor concert lifecycle health and proactively identify opportunities or risks impacting show performance. Ensure clients and promoters receive consistent communication and support throughout the touring lifecycle.
**Onsale Excellence:** Coordinate onsale readiness across internal and external stakeholders. Support promoters and venue partners before, during, and after onsales. Track onsale performance and document learnings to improve future events. Assist with onsite support for key events and strategic client meetings as needed.
**Pipeline & Performance Reporting:** Maintain visibility into the touring pipeline and active show portfolio. Prepare recurring performance dashboards, client updates, and executive reporting. Analyze historical performance to identify operational improvements and emerging trends.
**Client & Industry Support:** Serve as a day-to-day contact for promoters, venue partners, and other stakeholders. Coordinate client meetings, business reviews, and roadshows. Escalate strategic issues while independently resolving operational challenges. Build strong, trusted relationships through responsive service and operational excellence.
**Requirements:**
- 4+ years of experience in live entertainment, ticketing, touring, venue operations, or event management
- Experience working directly with promoters, venues, booking agencies, or artist management
- Strong project management and organizational skills with the ability to manage multiple concurrent events
- Experience using data and reporting to drive operational improvements
- Excellent communication and relationship management skills
- Ability to thrive in a fast-paced, cross-functional environment with shifting priorities
