SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Freshworks is seeking a Senior Account Executive to drive new business activities in the UKI region. This is an individual contributor role focused on managing the complete sales cycle for enterprise customers.
You will develop and execute a strategic plan to source and develop business opportunities within your assigned territory, exceeding sales goals through stakeholder mapping, prospecting, qualifying, and closing. You'll cultivate relationships with executive-level decision-makers, becoming a trusted advisor and partner at named accounts. You will identify specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points.
Key responsibilities include:
- Developing strategic territory plans to source and develop business opportunities and exceed sales goals
- Cultivating relationships with C-level decision-makers and becoming a trusted advisor
- Generating opportunities at enterprise accounts aligned with customer pain points
- Collaborating with marketing and pre-sales on campaign design and execution
- Effectively utilizing business development and presales resources to reach individual sales goals
- Providing regular pipeline and forecasting reports to the Sales Manager
- Traveling to customer locations and customer-focused events regularly
- Becoming an expert in SaaS products, CRM systems, and the Freshworks product suite
You will advocate multiple Freshworks product lines and serve as a brand ambassador, championing innovative SaaS solutions to help organizations become more productive, efficient, and customer-oriented.
Requirements:
- Minimum 5-7 years of sales experience, preferably in outbound/field executive SaaS software sales
- Domain knowledge in SaaS, CRM, or ITSM is advantageous
- Proven experience managing the sales cycle from business champion to C-level
- Consistent overachievement of sales goals in large geographic territories selling technical products
- High degree of customer orientation and ability to negotiate business terms with procurement teams and senior management
- Experience managing and closing complex sales cycles (60-90+ days)
- Highly motivated with driven personality and positive attitude toward sales and CRM products
- Strong work ethic; self-directed and resourceful
- Knowledge of customer service domain and cloud technology potential in enterprise
- Ability to understand complex customer requirements on both business and technical levels
- Fluency in English (required)
- Diploma or Master's degree desirable
