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Pipe17 is seeking an ERP Solution Consultant for Implementation to serve US-based customers across LATAM and the Americas. This is a hybrid pre-sales, implementation, and post-sales role where you'll own the full customer lifecycle.
In pre-sales, you'll conduct requirements gathering and product demos. During onboarding, you'll act as part project manager and part implementation lead, managing customer migration to and adoption of the Pipe17 platform. Post-sales responsibilities include technical support, customizations, and upselling additional functionality.
You'll be the single point of contact for assigned customers, defining success plans with clear deliverables and ensuring communication across all post-sale activities. You'll guide customers to leverage Pipe17 based on best practices and technical knowledge.
The ideal candidate has ecommerce platform experience (Shopify, BigCommerce, WooCommerce) and familiarity with B2B sales platforms, point-of-sale systems, ERPs, 3PLs/warehouse management, and SaaS connectivity solutions (Dell Boomi, Workato, Zapier). You're empathetic, a self-starter, and comfortable with minimal supervision in a distributed team. You prioritize effectively, communicate clearly (written and verbal), and thrive in multifaceted roles with variety.
AI fluency is valued—you've used AI tooling or are eager to learn and integrate it into your workflows. Pipe17's culture emphasizes ownership, urgency, curiosity, and bias for action. You'll have the opportunity to build processes and make significant impact as the company grows.
