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Vensure Employer Solutions is seeking a Labor Relations Specialist to support day-to-day labor relations activities within their Sports & Entertainment software platform. This role focuses on contract setup, maintenance of union contribution rates, and accurate configuration of union agreements.
You will work closely with internal departments, clients, unions, and fund offices to ensure collective bargaining agreements, pension and health contribution requirements, reporting obligations, and system configurations are implemented accurately and consistently.
Key responsibilities include:
- Configure and maintain software systems in accordance with union contracts, collective bargaining agreements, and fund requirements
- Validate client setups for pension, health, and other contribution plans
- Research and resolve contract interpretation, billing, and contribution discrepancies
- Collaborate with IT and development teams to define requirements, validate data, and test system enhancements
- Prepare, analyze, and distribute reports for clients, unions, fund offices, and internal stakeholders
- Maintain contract documentation, procedures, reference materials, and tracking spreadsheets
- Coordinate contract updates across departments to ensure accurate implementation
- Serve as a liaison among clients, unions, fund offices, Payroll, Operations, IT, and other business units
- Develop process improvements, training materials, and procedural guides
- Support contract research, client communications, project coordination, and issue resolution
- Maintain confidentiality and ensure accuracy when handling contractual, financial, and participant information
Vensure Employer Solutions provides comprehensive HR/HCM technology, managed services, payroll, and business process outsourcing solutions, serving more than 95,000 businesses and processing over $135 billion in annual payroll.
REQUIREMENTS:
- 2–3 years of labor relations experience in an entertainment industry environment (required)
- Direct experience with entertainment union and guild agreements (required)
- Understanding of collective bargaining agreements and ability to apply contract provisions operationally
- Experience with payroll processes
- Ability to interpret contractual language and translate requirements into accurate system configurations
- Strong analytical, problem-solving, reporting, and data-validation skills
- Proficiency with Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint)
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and collaborate with internal and external stakeholders
- Willingness to work on-site as required
PREFERRED QUALIFICATIONS:
- Bachelor's degree or equivalent combination of education, training, certifications, and relevant experience
- Experience in a multi-state environment or with a Professional Employer Organization (PEO)
- Experience with pension, health and welfare plans, contribution administration, and union fund requirements
- Experience coordinating system testing, process documentation, and cross-functional projects
