SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
PayJoy is a Public Benefit Corporation on a mission to help underserved customers in emerging markets achieve financial stability and success. The company uses proprietary secured credit technology to provide access to the financial system for new customers. Through point-of-sale financing and PayJoy card offerings, customers gain access to modern, quality living and opportunities as microentrepreneurs. PayJoy has served over 18 million customers as of 2025 using advanced technologies like machine learning, data science, and AI for fraud prevention.
As a Key Account Representative, you will be responsible for updating customers about new products, programs, and marketing initiatives. You will consistently achieve monthly and quarterly sales targets while proactively maintaining communication channels with customers via phone, email, and in-person meetings. You will present monthly account information to enable the team to track scalable practices across portfolios, onboard new customers to help them understand the full range of company products, and serve as the primary point of contact for resolving customer issues.
This role requires collaboration with cross-functional teams to drive growth and the ability to build lasting, meaningful customer relationships. You will work with large datasets and provide analytical insights to support account management decisions.
REQUIREMENTS:
- Bachelor's degree in Administration, Business, Marketing, Finance, or related field
- Minimum 2 years of experience in Partner Success, Customer Experience, Operations, or Sales
- Proven track record of exceeding assigned KPIs and targets
- Ability to work collaboratively with cross-functional teams
- Strong analytical, organizational, communication, teamwork, problem-solving, and critical thinking skills
- Ability to build lasting and meaningful relationships with customers
- Analytical skills and ability to work with large datasets
