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Key Account Manager - Japan

Formlabs - Tokyo, Japan - Hybrid - posted 2026-09-30

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Formlabs is a unicorn-stage 3D printing company serving industry leaders including Toyota, Yamaha, Tesla, Ford, and Unilever. The company is expanding its Japan operations and seeking a technically strong, enterprise-focused sales professional to support channel partners in winning complex, high-value opportunities across automotive, medical devices, and defense sectors. In this role, you will: - Support channel partners on complex, high-value sales opportunities in Japan - Manage key enterprise accounts alongside channel partners - Understand customer technical needs and recommend appropriate Formlabs 3D printers and materials - Deliver product demos and technical presentations to decision-makers - Build strong relationships with key customers to drive satisfaction and growth - Develop account strategies with partners across manufacturing, medical, and dental sectors - Share Japanese market insights and competitive feedback with the broader Formlabs team - Travel regularly across Japan to visit customers and partners (approximately 30%) You will operate in a hybrid work environment with a commuting allowance and flexible benefit allowance. The role offers competitive salary and equity in a unicorn-stage company, plus regular team events. REQUIREMENTS: - STEM degree or engineering background (required) - Native Japanese speaker with business-level English (required) - Curious, hard-working, coachable, and eager to win (required) - Comfortable operating independently in a market where Formlabs is still building brand awareness (required) - Willing and able to travel regularly across Japan to visit customers and partners, approximately 30% (required) BONUS SKILLS: - Background in manufacturing, dental, medical, or automotive industries - Experience with 3D printing, additive manufacturing, or adjacent hardware technologies - Familiarity with Salesforce or similar CRM platforms - Experience in a high-growth technology or startup environment - Experience working in a channel sales model - Passion for emerging technologies and their industrial applications

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