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Salary: USD 125,000 - 155,000 / annual
Celea Therapeutics is a clinical-stage biotech company focused on developing transformative treatments for serious respiratory diseases, with a lead program (deupirfenidone/LYT-100) in Phase 3 clinical development for idiopathic pulmonary fibrosis and fibrotic lung diseases.
The IT Systems Manager, AI Administration role supports and maintains the company's Microsoft 365 environment, end-user computing infrastructure, and corporate technology services. This position reports to the Vice President of Information Technology and is based in Boston, MA on a hybrid schedule.
Key responsibilities include:
**Microsoft 365 Administration:** Administer and support Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft Entra ID, and Intune Endpoint Management. Manage user accounts, licensing, groups, permissions, and security roles. Configure and maintain Microsoft 365 security, compliance, and governance policies. Monitor system performance and troubleshoot service-related issues. Support Microsoft 365 migrations, upgrades, and implementation projects.
**Endpoint Management & Laptop Deployment:** Build, configure, image, and deploy Windows laptops and mobile devices. Manage device lifecycle activities including provisioning, inventory management, refreshes, and decommissioning. Configure and maintain endpoint security policies using Microsoft Intune and other management platforms. Perform hardware diagnostics, upgrades, and repairs. Maintain accurate asset management records.
**User Administration:** Create, modify, and disable user accounts following established processes. Manage group memberships and access permissions. Support onboarding and offboarding workflows.
**Conference Room & Collaboration Technology:** Support and troubleshoot conference room technology, video conferencing systems, and collaboration tools. Assist with setup and maintenance of meeting spaces.
**Technical Support & Troubleshooting:** Provide first-line and escalation support for end-user technical issues. Troubleshoot hardware, software, and connectivity problems. Document issues and resolutions in ticketing systems.
The ideal candidate is a Microsoft-certified IT professional with strong technical knowledge, excellent customer service skills, and the ability to work effectively in a fast-paced environment. This role offers the opportunity to shape the IT foundation of a Phase 3–ready biotech company poised for significant growth, collaborate with a passionate mission-driven leadership team, and participate in a competitive compensation and equity package.
**Requirements:**
- Microsoft certification (e.g., Microsoft 365 Certified: Administrator Expert, Azure Administrator, or equivalent)
- Strong technical knowledge of Microsoft 365 services and Windows endpoint management
- Experience with Microsoft Intune, Entra ID, and Exchange Online administration
- Proficiency in device imaging, provisioning, and lifecycle management
- Excellent customer service and communication skills
- Ability to work in a fast-paced, collaborative environment
- Experience supporting end-user computing infrastructure and corporate technology services
