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Fuse is building fusion energy technology to accelerate the world's transition to clean energy. As IT System Administrator, you will own the day-to-day technology experience for all employees, from first-day laptop provisioning to ongoing SaaS tool administration. You'll work closely with the Security Engineer to implement and enforce security policies and standards across the organization.
This is a hands-on, high-visibility role at a growing company where your work directly impacts every employee. You'll manage the complete IT lifecycle: provisioning and deprovisioning accounts across identity platforms and SaaS applications, configuring and shipping laptops/desktops to new hires, administering macOS and Windows MDM platforms, managing SSO/IdP systems, and serving as the primary point of contact for day-to-day IT support. You'll also maintain network infrastructure (Wi-Fi, switches, firewall/VLAN configuration), implement endpoint compliance policies, manage IT documentation and asset inventory, and handle hardware/software procurement and vendor relationships.
The role requires hands-on technical skills, attention to detail, and a commitment to getting things right the first time. You'll be the sole day-to-day IT resource with escalation support from the Security Engineer for security-specific issues. Occasional support outside standard business hours may be required for urgent issues. You must be based in or willing to work from the San Leandro, CA office for device provisioning and hardware support, with occasional travel to other Fuse locations.
QUALIFICATIONS:
Minimum:
- 2+ years in IT Administrator, IT Support, or Systems Administrator role
- Hands-on experience with MDM tools (Kandji, Intune, Jamf, or similar)
- Working knowledge of SSO/IdP platforms (Okta or similar) including user/group management, app integrations, and basic policy configuration
- Experience administering Google Workspace and/or Microsoft Entra ID
- Ability to support both macOS and Windows environments
- Basic networking knowledge (VLANs, Wi-Fi troubleshooting, DHCP/DNS fundamentals)
- Strong written and verbal communication skills
Preferred:
- Experience scaling IT processes at companies growing from ~50 to ~150+ employees
- Direct experience with Ubiquiti/UniFi network equipment
- Security fundamentals knowledge (MFA, conditional access, endpoint compliance) with interest in security-adjacent work
- Scripting ability (Python, Bash, or PowerShell) for automation
- Experience supporting engineering-heavy environments (CAD workstations, lab/hardware equipment)
- Ability to create and maintain internal documentation
Additional Requirements:
- Availability for occasional after-hours support for urgent issues
- Comfortable as sole day-to-day IT resource
- Must be U.S. citizen, lawful permanent resident, or eligible for ITAR authorization per U.S. Government export regulations
- Ability to lift and set up computer hardware
