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IT Program Manager

Harvey - San Francisco, CA, United States - In-office - posted 2026-09-30

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Salary: USD 136,000 - 187,000 / annual

Harvey is an AI platform transforming legal and professional services by combining frontier agentic AI, enterprise-grade infrastructure, and deep domain expertise. The company is at a true inflection point with strong product-market fit and world-class investor backing. The Senior Technical Program Manager, GTM Technology leads delivery of cross-functional programs for Harvey's go-to-market systems within the Business Technology (IT) organization. This is an early-stage opportunity to build program management practices at an AI-native company scaling rapidly. Key Responsibilities: - Own end-to-end delivery of Business Technology's most strategic lead-to-cash programs, from planning through launch and retrospective - Align cross-functional program teams on scope, sequencing, and milestones for programs spanning CRM, marketing automation, sales engagement, and CPQ - Coordinate delivery across Business Technology's GTM systems and integrations teams to keep programs on plan - Surface risks, dependencies, and trade-offs early, and drive them to decisions with the right owners - Provide leadership with clear visibility into program health through concise written updates without adding overhead to delivery teams - Contribute to shared, AI-enabled program practices that help the team deliver faster as Business Technology scales The role requires influencing senior stakeholders across Sales, Marketing, Product, and Finance without direct authority, distilling complex programs into clear narratives for executive audiences, and operating with sound judgment on process while maintaining comfort with ambiguity. Requirements: - 8+ years of experience in technical program management or related role, with a track record of delivering complex, cross-functional GTM systems programs at high-growth B2B SaaS companies - Experience leading at least one quote-to-cash, CRM, CPQ, or billing systems program end to end - Working knowledge of GTM systems such as Salesforce and how they connect, sufficient to understand trade-offs and ask the right questions of systems teams - Demonstrated ability to influence senior stakeholders across Sales, Marketing, Product, and Finance without direct authority - Excellent written and verbal communication skills, with ability to distill complex programs into clear narratives for executive audiences - Sound judgment on process and comfort with ambiguity; ability to right-size structure to the program and default to simple, AI-enabled ways of working

About Harvey

Legal / Compliance / Risk; AI / Data / Infrastructure — AI platform for legal and professional services work.

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