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Salary: EUR 38,400 - 54,000 / annual
Tide is a fintech platform serving over 2 million SMEs globally with business banking and administrative solutions (invoicing, accounting). The company has raised over $300 million and operates across the UK, India, Germany, and France with 3,000 employees.
The IT team is a 20-person group combining responsive service desk support with strong project-based engineering capability. The team operates in a cloud-native environment centered on Google Workspace and supports a globally distributed workforce.
As an IT Platforms Engineer (Workplace Technology Engineer), you will be a hands-on engineer responsible for the platforms and devices used by Tide employees. You'll work closely with the IT team to implement, operate, maintain, and improve core IT platforms using a Configuration as Code framework.
Key responsibilities:
- Operate and improve core IT platforms, handling day-to-day configuration, changes, troubleshooting, and delivering improvements within agreed standards and designs
- Manage device fleet end-to-end: provisioning, compliance, patching, and retirement of Mac and Windows devices with focus on smooth employee experience
- Apply security controls by rolling out and maintaining device trust, DLP, and web security policies in partnership with InfoSec; troubleshoot when they affect users
- Support onboarding and offboarding processes, ensuring access is granted and removed accurately and on time; help automate manual steps
- Automate repetitive work using scripts and platform-built-in automation
- Act as L2/L3 escalation for the service desk, resolving complex issues and turning recurring problems into documented fixes
- Contribute to projects, owning workstreams within larger platform rollouts and upgrades
Tech stack includes: Google Workspace, Google Cloud Platform, Netskope (SSE/SASE), Jamf Pro, Microsoft Intune, Mac/Windows/ChromeOS endpoints, Okta, Cisco Meraki, Jira, Confluence, and Jira Service Management.
Benefits include 25 days paid annual leave, 3 paid L&D/volunteering days, extended maternity/paternity leave, €500 annual L&D budget, health & dental insurance, mental wellbeing platform, multisports card, food vouchers, WFH equipment allowance, flexible working, sabbatical leave, and share options.
REQUIREMENTS:
- 4+ years in IT or workplace engineering, ideally in a cloud-first organization
- Hands-on administration experience with Google Workspace and with Jamf and/or Intune across Mac and Windows
- Exposure to SSE or web security tools (Netskope or similar) and to Zero Trust concepts such as device trust and conditional access
- Experience administering Jira Service Management or similar ITSM tool
- Using Terraform for Configuration as Code management
- Scripting in PowerShell, Bash, or Python
Nice to have:
- Experience with SSO and provisioning (SAML, SCIM)
- Experience in fintech or regulated financial services
- Relevant platform certifications
