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Salary: USD 105,000 - 115,000 / annual
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. The company integrates a vast catalog of components with a world-class digital manufacturing platform to empower engineers and procurement teams across the product lifecycle, with operations in the San Francisco Bay Area and Chicago.
The IT Operations team provides critical operational support for all MISUMI technology systems, covering new IT network setup (LAN/WAN/VPC/VPN), desktop hardware configuration and rollout, desktop software management, access control, security training, and help desk support. The team collaborates closely with Cloud Infrastructure Operations to ensure secure access to MISUMI Americas systems.
As an IT Operations Engineer reporting to the IT Operations Technical Lead, you will leverage deep knowledge of Microsoft Entra, Network Administration, Security Event Management, and SaaS Management to provide day-to-day support for employees and partners. Success is measured by implementing strategic initiatives through key deliverables and solving complex, cross-functional projects including systems design, implementation and maintenance, new facility site expansion, employee lifecycle management, and company-wide IT initiatives.
Key responsibilities include:
- Own Microsoft Entra ID (Azure AD): SSO, MFA, Conditional Access, group-based provisioning, and lifecycle management
- Develop automation workflows for alerting, monitoring, and reporting to identify security threats
- Manage new and current SaaS platforms (Microsoft 365, Slack, Iru MDM, etc.) and user access governance
- Deploy and maintain Networking Services (WAN, LAN, site-to-VPC) using Cisco Meraki and FortiGate equipment
- Deploy Security and Facility Access Controls using Avigilon and video monitoring equipment
- Contribute to IT Operations runbooks and knowledge base development
- Manage Jira for IT service management, workflow configuration, and reporting
- Assist IT leadership with recommendations to improve IT processes (identity lifecycle, provisioning, onboarding/offboarding) with focus on automation
- Design, deploy, and manage SIEM solutions using CrowdStrike EDR or similar platforms for threat analysis and detection
The role requires 10% annual travel in the US for team meetings, offsites, and conferences, with possible travel to regional facilities. Physical demands include routine sitting, walking, talking, and hearing; keyboard and computer use; occasional stooping, kneeling, reaching, and stretching; and ability to lift up to 50 pounds.
REQUIREMENTS:
- 7+ years of experience administering Microsoft 365, Atlassian, Slack, and other SaaS tools for companies of 1000+ employees
- 7+ years in IT Operations and/or DevSecOps
- 7+ years configuring and administering medium/large-scale Entra environments, including RBAC measures
- Experience with Cisco Meraki and FortiGate configurations (routers, switches, VPNs, VPCs, LANs, WANs, encryption, access control)
- Clear and engaging communication style with ability to build positive relationships across the organization
- Hands-on experience with Iru, Intune, and/or other MDM solutions
- Strong knowledge of SSL/TLS certificate management
- Solid understanding of SOC 2 compliance
DESIRED:
- Technical certifications: CompTIA Network+/Security+/Cloud+, Cisco Certified Network Administrator, Okta Certified Professional/Administrator, AZ-104, SC-300, or MD-102
- Experience in ISO 27001 or NIST 800
