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Salary: USD 150,000 - 180,000 / annual
Heart Aerospace is developing the ES-30, a regional hybrid-electric airplane with 30-passenger capacity, 200 km zero-emission range, and 400 km extended hybrid range. The company is targeting type certification by the end of the decade.
As IT Manager, you will build and maintain IT infrastructure supporting Heart's engineering team. You report to the Head of Software within the Engineering Organization and own both engineering IT systems and corporate infrastructure, including network infrastructure and enterprise IT systems. Your primary objective is to work closely with engineers to identify bottlenecks and friction in the development process, solving problems with creative and automated solutions.
Key responsibilities:
- Own the IT roadmap and operating model for a fast-moving startup, including standards, priorities, tradeoffs, and delivery
- Partner with Engineering, Operations, and Finance to translate ambiguous needs into clear, pragmatic requirements and projects
- Design and operate enterprise IT systems, including identity and access management (IAM), document storage, and conferencing systems
- Build and maintain a mixed-device environment across Windows, macOS, and Linux: provisioning, baseline configuration, patching, endpoint security, and device lifecycle management
- Own network and remote access architecture for office, lab, and hangar environments
- Own SaaS and vendor lifecycle management: evaluation, procurement, license management, renewals, and security reviews
- Establish documentation and self-service resources: onboarding guides, acceptable use policies, secure data handling, and IT SOPs
- Plan for scale by defining when to hire an internal IT Systems Administrator and which functions should remain with external support versus be brought in-house
Requirements:
- 7+ years of progressive IT experience (systems administration, IT operations, or IT engineering), including ownership of core infrastructure
- Hands-on experience with Windows and macOS administration and lifecycle management; practical experience supporting Linux users and workflows
- Experience implementing and administering identity systems (SSO, MFA) and access controls
- Working knowledge of networking fundamentals (VLANs/segmentation, firewalls, VPN/secure remote access, Wi-Fi) in an office/lab setting
- Excellent verbal and written communication skills in English
- Passion for aircraft and Heart's mission
Nice-to-have qualifications:
- Experience with Microsoft 365
- Experience with public cloud systems (AWS, Microsoft Azure, GCP)
- Exposure to hosting commercial or in-house developed engineering applications
- Experience managing vendors
- Experience in early-stage or high-growth environments where speed, pragmatism, and strong judgment matter
- Experience with SOC 2 or ISO 27001
