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As an Internal Communications & Employee Communications Specialist at Impulse, you will own how the company communicates with its employees—one of its most important audiences. Reporting to the Marketing lead, you'll contribute to and execute the internal communications strategy that keeps employees informed, aligned, connected, and inspired as Impulse scales.
You'll work closely with People Operations, Recruiting, company leadership, and cross-functional teams to translate company priorities into clear, compelling communications and create meaningful moments that strengthen culture.
Key responsibilities include:
- Develop and execute Impulse's internal communications strategy, including channels, cadence, messaging, and programs that keep employees informed and connected
- Own the All Hands program end-to-end: strategy, agenda development, speaker coordination, executive preparation, presentations, and production partnership with Operations and IT
- Manage recurring internal communications including employee newsletters, company-wide updates and announcements, executive Q&As, lunch and learns, and other internal channels
- Partner with executives and company leaders to communicate strategy, business priorities, major milestones, organizational developments, and change with clarity and context
- Draft and edit leadership messages, talking points, presentations, company announcements, and executive communications
- Strengthen company culture through thoughtful communications, storytelling, recognition, and shared experiences that reinforce Impulse's mission, values, people, and accomplishments
- Identify and tell stories from across the company that celebrate teams, technical achievements, major milestones, and behind-the-scenes work
- Partner with People Operations and Recruiting to create a cohesive communications experience from candidate first interaction through onboarding and career development
- Support recruiting messaging, careers content, candidate communications, and onboarding materials that authentically reflect Impulse's mission and culture
- Serve as the primary internal communications partner across Marketing, People Operations, Recruiting, and company leadership, coordinating employee-facing communications for clarity and consistency
- Align employee messaging with broader company narrative while maintaining clear ownership between internal and external communications
- Measure effectiveness of internal communications through engagement, employee feedback, and other signals, continuously improving the program
Requirements:
- 8+ years of experience in internal communications, employee communications, or a related communications role
- Exceptional writing and editing skills, with the ability to make complex information clear, compelling, and human
- Experience developing and executing internal communications strategies and programs from strategy through execution
- Experience partnering directly with executives and senior leaders on messaging, presentations, and company-wide communications
- Strong project management skills and the ability to lead complex, cross-functional initiatives
- Strong interpersonal skills and the ability to build trusted relationships across functions and levels of an organization
- Comfortable operating with autonomy, navigating ambiguity, and building new programs in a fast-paced, high-growth environment
