SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
OpenAI's Internal Communications team ensures employees stay informed, connected, and engaged so they can focus on building safe and impactful AI. You'll be the second member of the team dedicated to Research and Product communications, reporting to the Internal Communications lead.
You will own recurring communications programs that help employees understand research and product priorities, progress, and upcoming milestones. You'll lead communications for defined projects and initiatives, developing plans, gathering input, drafting content, coordinating reviews, and managing delivery. A core responsibility is translating complex technical and research concepts into accurate, accessible stories for employees with varying levels of technical knowledge.
You'll build trusted relationships with researchers, product managers, engineers, and cross-functional partners to stay close to their work, identify important developments, and surface communication needs. You'll write and edit content across internal channels, including leadership and org updates, Slack posts, FAQs, explainers, and All Hands materials. You'll develop demos, research deep dives, and Q&A sessions that help employees hear directly from technical teams, including shaping content and preparing speakers.
You'll maintain and improve communications workflows, including editorial planning, templates, review processes, and shared resources that keep information timely and easy to find. You'll use employee questions and feedback to improve communications, identifying gaps in understanding and recommending follow-up content or changes to format and cadence. You'll partner with your manager on major announcements and organizational changes, owning defined workstreams and flagging sensitive issues, dependencies, and decisions that need leadership input.
This role is based in San Francisco with a hybrid work model of three days in office per week. OpenAI offers relocation assistance to new employees.
REQUIREMENTS:
- 5+ years of experience in internal communications, product communications, journalism, or a related field, ideally with exposure to research or technical teams
- Strong writing, editing, and storytelling skills, with emphasis on clarity, accuracy, and making information useful to the audience
- Demonstrated ability to independently manage communications projects from planning through delivery, coordinating stakeholders and balancing competing deadlines
- Curiosity about AI, research, and product development, and comfort asking questions until you understand a topic well enough to explain it
- Ability to build strong working relationships and gather input, offer editorial guidance, and keep projects moving with busy partners
- Sound judgment with sensitive information and ambiguity, knowing when to make decisions independently or seek guidance
- Experience creating practical, repeatable processes that improve quality and consistency of communications
- Ability to respond well to feedback and adapt as priorities change
