SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 19 - 21 / hourly
Jerry is an AI-powered platform helping customers manage their most important physical assets—cars, homes, motorcycles, and more. The company has grown to 5M+ customers, raised $240M+, and achieved profitability in 2024. You'll join the Customer Operations team in a fully remote, fast-paced role that blends sales and service.
As an Insurance Sales & Service Associate, you'll be the trusted advisor customers rely on to navigate insurance, repairs, financing, and maintenance. Your responsibilities include:
- Answering inbound calls from customers shopping for auto, home, motorcycle, and other policies, as well as from existing policyholders needing changes or support
- Developing deep product knowledge across a large panel of insurance companies to match the right coverage to each customer
- Identifying customer needs proactively—spotting coverage gaps, qualifying customers for discounts, and flagging upcoming renewals
- Processing service requests (vehicle changes, driver updates, lienholders, policy documents)
- Problem-solving to remove barriers between customers and the right coverage
- Providing feedback to the product team; the feedback loop is short enough that you'll see your suggestions ship
The role offers flexibility: choose between a 5-day, 8-hour week or a 4-day, 10-hour week. You'll work fully remote with equipment provided. The company will pay for your P&C insurance license if you don't have one yet.
Jerry's culture emphasizes ownership, quality, and learning. The team comprises talent from Nvidia, Meta, Amazon, BCG, McKinsey, Bain, and GEICO. The company consistently ranks among Y Combinator's Top Companies and Forbes/Statista's Best Startup Employers.
QUALIFICATIONS:
- Prior work experience in customer service, sales, or hospitality is a plus but not required
- Genuinely friendly and positive attitude with willingness to work as a team
- Strong work ethic
- Strong problem-solving skills
- Strong communication skills
- Must currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada (full-time hourly employees must be in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA)
