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Hims & Hers, a leading health and wellness platform and NYSE-traded public company, is seeking an Instructional Designer, Clinical to support exceptional care experiences by designing and delivering learning solutions for healthcare providers.
In this role, you will design best-in-class learning experiences across multiple modalities including eLearning, clinical guidelines, documentation, job aids, assessments, and knowledge checks. You'll partner with Care Delivery, Medical Affairs, Product, Category, Clinical Quality, and other cross-functional teams to support a continuous stream of launches, guideline updates, and provider-facing communications. You'll measure and report on the impact of your work, support the Senior Instructional Designer on strategic initiatives such as lifecycle mapping and in-product enablement, and lend capacity to the customer service training team as needed.
The role requires someone with a curious mindset and an objectives-first, impact-informed approach to instructional design. You'll need to deeply understand provider needs, partner effectively across stakeholders, and deliver high-quality learning experiences that improve both provider and patient outcomes. You should be comfortable working independently to define requirements, create clarity with stakeholders, and drive projects forward in ambiguous, low-information environments.
Hims & Hers offers competitive salary and equity compensation, unlimited PTO, comprehensive health benefits including medical, dental, vision, and parental leave, an Employee Stock Purchase Program, 401k with employer matching, and offsite team retreats.
REQUIREMENTS:
- Bachelor's degree in Instructional Design, Educational Technology, Learning & Development, or related field (or equivalent experience)
- 5+ years of experience in instructional design and e-learning development with a proven track record of creating effective learning solutions
- 2-3 years of instructional design experience in a scaling SaaS or B2C environment
- Ability to distill large quantities of unstructured information into clear, intuitive, and impactful learning experiences
- Strong working knowledge of adult learning best practices and demonstrated track record of applying them
- Facility with standard instructional design tools (authoring tools, LMS) and willingness to learn and experiment with new tools
- Growth mindset and comfort with ambiguity
