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SmartRent (NYSE: SMRT) is seeking a Field Installation Quality Control Manager to support quality assurance across its rental housing technology platform. The role bridges field installation teams and the quality control team, ensuring installations meet company standards and customer expectations.
Key Responsibilities:
- Conduct in-person and remote quality control audits on installations according to established processes and standards
- Prepare and maintain audit schedules to ensure timely completion
- Identify root causes of installation non-conformances through detailed analysis
- Develop and implement corrective actions to address identified issues
- Monitor and report on the effectiveness of corrective actions
- Facilitate communication and collaboration between field installation and quality teams
- Provide support to field teams on quality control issues and best practices
- Ensure feedback from the field is communicated to the quality team for process improvements
- Travel frequently to various installation sites to support audits and address quality issues
Required Qualifications:
- Bachelor's degree in Engineering, Quality Management, or related field preferred; minimum 3–5 years of experience in quality control or installation processes (or equivalent combination of education and work experience)
- Experience supporting quality control audits and root cause analysis
- Familiarity with field operations and quality control practices
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively with cross-functional teams
- Detail-oriented with strong focus on quality and continuous improvement
- Ability to travel frequently to various installation sites
