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Inside Sales & Sales Operations Specialist

Recogni - Sunnyvale, CA, United States - In-office

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Tensordyne is building next-generation AI inference infrastructure for hyperscalers, neoclouds, and large enterprise operators. The company's log-math-based architecture delivers breakthrough inference performance with radically lower energy consumption and total cost of ownership. You will serve as an Inside Sales & Sales Operations Specialist supporting Tensordyne's growing commercial team. This role is central to managing customer workflows, maintaining sales systems, and coordinating operational details required to move opportunities from initial engagement through evaluation, allocation, purchase, and deployment. Key responsibilities include: - Maintain accurate customer, opportunity, and activity information in CRM, ERP, and related sales systems - Track customer requirements, open items, owners, deadlines, and next steps - Maintain current records of proposed system counts, configurations, customer commitments, and delivery requirements - Coordinate with Operations on manufacturing lead times, system availability, and customer allocations - Support customer workflows involving NDAs, technical diligence, Beta participation, proposals, purchase orders, and deployment planning - Prepare pipeline reports, forecasts, customer-status summaries, and allocation updates - Track meeting follow-ups and ensure customer and internal action items are completed - Coordinate Sales inputs and priorities across Finance, Operations, Engineering, and leadership - Maintain sales documentation, pricing information, proposal materials, and customer records - Identify gaps in sales processes and help improve tools and workflows - Provide general inside-sales support, including customer research, meeting preparation, and follow-up coordination You will work closely with Sales and serve as a primary coordination point with Finance, Operations, Engineering, and other internal teams. Success requires strong follow-through, attention to detail, and the ability to keep multiple customer and internal workstreams organized. Qualifications: - Familiarity with CRM, ERP, or other customer and order-management platforms - Strong organizational skills and attention to detail - Ability to manage multiple customers, deadlines, and workstreams simultaneously - Clear written and verbal communication skills - Strong working knowledge of spreadsheets, presentations, and standard productivity tools - Comfortable coordinating across commercial, technical, and operational teams - Proactive, dependable, and able to take ownership of open items through completion Preferred Qualifications: - Experience in sales operations, inside sales, account coordination, business operations, or a related role - Experience in enterprise technology, semiconductors, AI infrastructure, cloud services, or data-center systems - Familiarity with hardware ordering, supply planning, inventory allocation, or delivery forecasting

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