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Inside Sales Representative

Aloft (formerly Kittyhawk) - Remote - Remote

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Versaterm is a PE-backed, high-growth SaaS company providing an integrated platform across the public safety ecosystem—dispatch, law enforcement, forensics, courts, and beyond. The company has grown through strategic acquisitions and deep product investment over four decades, with AI now central to its infrastructure strategy. As an Inside Sales Representative, you will drive new business revenue for Versaterm's SaaS technology solutions to law enforcement agencies within an assigned territory. You will develop long-term customer relationships, ensure customer satisfaction and loyalty, and collaborate closely with internal teams to deliver seamless client experiences. Key responsibilities include: - Building, advancing, and maintaining a qualified pipeline of leads and sales opportunities through proactive prospecting, networking, and outreach using MEDDPICC qualification and deal progression frameworks - Applying Challenger Sale principles to teach, tailor, and take control of conversations - Conducting in-depth needs assessments and delivering product demonstrations that showcase Versaterm's value proposition - Articulating the platform's benefits to agency decision-makers and end-users - Negotiating and closing deals while maintaining strong customer relationships - Collaborating with Product, Customer Success, Marketing, and Sales Operations teams to align messaging throughout the sales cycle - Attending in-person client meetings, industry events, conferences, and tradeshows within your territory (up to 20–40% travel) - Supporting team objectives and organizational priorities as needed Note: This position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check, and obtaining and maintaining all required security clearances is a condition of employment. REQUIREMENTS: - Minimum 2–3+ years of proven sales experience in SaaS technology, preferably within the public safety sector - Excellent communication, negotiation, and interpersonal skills - Strong track record of meeting or exceeding revenue targets and managing a large or complex sales pipeline - Deep understanding of the government procurement process and ability to navigate complex buying cycles - Ability to work independently and collaboratively in a fast-paced, dynamic environment - Willingness to travel within assigned territory up to 20–40% of the time - Familiarity with MEDDPICC and Challenger Sale frameworks and methodologies - Comfortable using CRM, marketing automation, and virtual demo tools - Understanding of small public safety agency needs and challenges - Goal-oriented with proven ability to meet and exceed monthly/quarterly sales targets

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