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Salary: USD 70,000 - 106,000 / annual
inKind is a restaurant rewards platform that connects diners with exceptional restaurants across the country, enabling guests to earn 20% back on every meal while supporting restaurant partners. The Inside Sales Associate will be the first point of contact for restaurant owners and operators who express interest in partnering with inKind.
In this role, you will respond to inbound applications from potential restaurant partners, assess their eligibility based on defined criteria (concept type, financial health, location), and conduct discovery conversations to understand their business goals and alignment with inKind's offerings. You will maintain an organized pipeline in Salesforce, tracking all opportunities and communications through each stage of the sales funnel. Key responsibilities include qualifying inbound leads, identifying bottlenecks in the lead process, following up with inactive leads that may be newly qualified, managing data hygiene and KPI tracking, and providing feedback to the marketing team on lead quality and trends.
You will work in a collaborative environment, partnering with both restaurant prospects and internal teams to move opportunities forward. The role requires ownership and follow-through, clear communication, composure under pressure, and a bias toward action. You'll be expected to learn quickly, test new approaches, and continuously improve results based on feedback and experimentation.
The position is based in Austin, Texas, with an expectation of full in-person work at the physical office location. The office environment is dog-friendly, located in a secure building with views of downtown Austin, and includes daily lunches and snacks for in-office team members.
REQUIREMENTS:
- Minimum 1+ years in Inside Sales, Sales Development, or other sales role, preferably in Hospitality, FinTech, or SaaS
- Excellent written and verbal communication skills and ability to build relationships quickly
- Salesforce and Outreach experience or comparable CRM or email automation software
- Preferred: Experience working with restaurants or food-related entities; experience in a startup environment
