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Salary: USD 45,760 - 74,000 / annual
A Place for Mom is seeking an Inbound Sales Representative to serve as the trusted first point of contact for families searching for senior care solutions. You will work remotely from your home office, taking inbound, pre-screened leads and conducting in-depth initial consultation calls with families exploring senior care options.
In this role, you will educate families on customized senior care options and work to match them with senior living communities and home care providers that best fit their needs. You will act as the liaison between families and senior housing communities or care providers, with success measured by reaching daily production benchmarks (inbound calls and outbound return calls), referring families to communities, and scheduling tours to drive move-ins.
You will work a 40-hour week on an hourly, non-exempt basis with assigned shifts requiring strong schedule adherence. Schedules are set based on business needs and may include regularly scheduled evenings, weekends, and some holiday shifts. A 4-week new hire training program is provided.
A Place for Mom is the leading platform guiding families through every stage of the aging journey, connecting caregivers and their loved ones to vetted providers from a network of 15,000+ senior living communities and home care agencies. Since 2000, the company has helped millions of families find care that fits their needs, operating as a mission-driven organization where every role contributes to improving lives.
QUALIFICATIONS:
- Two or more years of experience in inside sales or inbound call center
- History of exceeding sales targets
- Ability to multitask: simultaneously talk on the phone and take notes on the computer
- Strong computer and typing skills, including proficiency in Word and Excel
- Ability to learn and navigate internal CRM systems
