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FireMon is seeking an Implementation Project Manager to lead the delivery and implementation of its network security policy management (NSPM) solutions for enterprise customers globally. You will serve as the primary point of contact and key partner to customers, owning the entire professional services delivery lifecycle from sales handoff through implementation and transition to ongoing support.
In this role, you will manage multiple simultaneous global projects for Fortune 500 and enterprise customers, ensuring timely implementations aligned with best practices and FireMon's prescribed methodology. You will plan, document, and execute all phases of the project lifecycle, including scope management, requirements gathering, timeline planning, risk and issue management, communications, and resource coordination.
Key responsibilities include:
- Managing concurrent enterprise-scale implementation projects across multiple customers
- Building and maintaining relationships at all organizational levels to understand customer needs and accelerate time to value
- Developing level-of-effort estimates and Statements of Work in collaboration with internal teams and customers
- Providing comprehensive stakeholder updates including cost analysis, issue tracking, and progress reporting
- Partnering with development, product, sales, support, and technical engineering teams to mitigate risks and drive customer success
- Promoting continuous process improvement and best practice adoption across business and technical teams
- Managing high-volume activity and competing priorities in a fast-paced, growing organization
This is an ideal role for a seasoned project manager who thrives in customer-facing environments, has strong executive presence, and can navigate complex enterprise implementations with confidence and business acumen.
REQUIREMENTS:
- 3+ years of project management experience with proven success delivering projects to senior executives and Fortune 500 customers; experience managing enterprise-scale IT, Service Delivery, or similar projects
- PMP Certification (required)
- Bachelor's degree in Business Administration, Computer Science, or related technical field (or equivalent experience)
- Demonstrated flexibility and ability to execute effectively in fast-paced environments with competing priorities
- Strong negotiation, problem-solving, risk management, prioritization, and decision-making skills
- Strong written and verbal communication skills with executive-level presence and facilitation experience
- Proven success in customer-facing roles requiring high individual responsibility, sound business judgment, and large enterprise account management
- Self-starter with strong team building, conflict resolution, and collaboration skills
- Reliable attendance and ability to manage high volume of activity and multiple projects
- Network Security domain experience (highly preferred)
- Spanish language skills (preferred)