SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: SGD 118,000 - 187,000 / annual
TaxBit is an AI-enabled platform automating global tax reporting for the digital economy, trusted by leading fintechs, marketplaces, digital asset players, Big 4 accounting firms, and government agencies. Founded by CPAs, tax attorneys, and engineers, the company is backed by top-tier Silicon Valley VCs with offices across San Francisco, New York, Seattle, Salt Lake City, London, Madrid, and Singapore.
As Implementation Manager in Singapore, you will serve as a trusted advisor to enterprise customers, partnering closely with exchanges, marketplaces, and FinTechs to design, implement, and activate TaxBit's products and solutions. You will own end-to-end implementations from kickoff through successful handoff to customer success teams, managing project plans, milestones, dependencies, and customer communications.
Key responsibilities include:
- Translating customer requirements and business objectives into clear implementation strategies, including sequencing of CSV, API, SDK, data migration, validation, and filing-readiness activities
- Serving as the bridge between customer stakeholders and internal teams (Sales, Product, Engineering, Support, CSM/CX) to ensure implementation approaches meet desired outcomes
- Proactively identifying implementation risks, determining root causes, developing mitigation plans, and escalating issues to protect timelines and customer outcomes
- Leading effective implementation meetings, providing clear status updates, and maintaining transparency around progress, risks, and next steps
- Developing sufficient technical fluency across implementation architecture, data models, CSV/API/SDK integrations, and data validation to diagnose issues and guide implementation decisions
- Identifying recurring challenges and opportunities for improvement, testing new approaches, and developing scalable processes, templates, and implementation standards
- Coaching and mentoring peers, creating reusable resources and enablement materials, and establishing consistent project-management and customer-management practices
- Leveraging AI tools and emerging technologies to streamline implementation processes, automate repetitive tasks, and improve project delivery efficiency
- Using implementation data, customer feedback, and lessons learned to identify systemic issues and influence product improvements
This role requires professional proficiency in both English and Mandarin. The position is open only to candidates who currently reside in Singapore and are legally authorized to work in Singapore (e.g., holders of a valid Employment Pass or Permanent Resident status). The role operates on a hybrid model with 3 days in-office and 2 days remote/flexible.
REQUIREMENTS:
- Bachelor's Degree in Accounting, Business, Information Systems, or similar field
- 4+ years of experience in technology consulting, project management, professional services, or related fields
- Professional proficiency in both English and Mandarin (required)
- Experience in enterprise architecture, including AWS, integration technologies, and APIs
- Experience working with Engineering teams
- Effective communication and customer management skills
- Strong problem-solving skills and ability to thrive amidst ambiguity
- Passion for and curiosity about digital assets
- Background and expertise in FinTech, RegTech, or Tax & Accounting preferred
