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Commvault (NASDAQ: CVLT) is a cyber resilience leader serving over 100,000 organizations globally. The company provides AI-powered data protection, security, intelligence, and recovery solutions across any workload or cloud.
You will serve as a Hybrid Software & SaaS Renewal Representative, driving customer retention and revenue growth within a defined territory. This is an inside sales role focused on renewing existing Commvault customers through proactive engagement via phone, video, and email. You will own the Land-Adopt-Expand-Renew journey, ensuring customers realize continued value and successfully renew their subscriptions.
Key Responsibilities:
- Maintain consistent, meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction
- Assess current and future customer environments, presenting multi-year subscription renewal options aligned with evolving needs
- Proactively identify renewal risks early, maintain accurate risk status, and drive mitigation actions with stakeholders
- Identify and close upsell and cross-sell opportunities during renewal discussions to maximize customer investment
- Partner closely with Field Sales Account Executives, Customer Success Managers, Partners, and Distributors to align strategies and deliver seamless experiences
- Navigate challenging situations professionally, creating actionable resolution paths while securing stakeholder buy-in
- Contribute to process improvement initiatives within a results-driven framework
- Execute all follow-up actions from meetings to ensure customer satisfaction and deal closure
You will be based in Dublin, Ireland (Republic of Ireland or UKI region), working in a hybrid model.
Requirements:
- Minimum 4 years' experience in renewal sales or inside sales
- Energetic, self-starting mindset with a consultative sales approach
- Proven ability to drive high transaction volumes and increase sales revenue
- Exceptional verbal and written communication skills
- Results-driven attitude with strong analytical and negotiation skills
- Comfortable in collaborative, team-oriented environments
- Demonstrated ability to manage territories with accurate forecasting and deal execution
- Salesforce (SFDC) experience highly preferred
