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You will be the first dedicated HR Operations hire at 7AI, a company committed to delivering exceptional employee experiences with the same rigor applied to customer service. In this role, you will own and manage the full employee lifecycle and build scalable HR systems as the company grows.
Key Responsibilities:
- Administer payroll and benefits processes, ensuring accuracy and positive employee experience
- Design and execute end-to-end onboarding, including laptop preparation, first-week planning, and dedicated point-of-contact assignment
- Manage the complete performance review cycle, including timelines, templates, reminders, and manager follow-through
- Coach managers and employees on people-related matters such as feedback, role expectations, and organizational changes
- Maintain accurate employee records, HR systems, and compliance documentation
- Build lightweight, repeatable processes from scratch and continuously improve existing ones
- Collaborate with the recruiting team on offers, start dates, promotions, and employee transitions
- Apply customer-service standards to every employee touchpoint, identifying and resolving gaps
Requirements:
- Several years of HR operations, People operations, or HR generalist experience
- Hands-on experience administering payroll and benefits
- Demonstrated experience running onboarding and performance review cycles
- Ability to coach managers and employees through difficult conversations
- Track record of designing lightweight processes and ensuring adoption
- High standards and commitment to getting things right the first time
Nice to Have:
- Experience at an early-stage or high-growth startup
