SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Bakkt is a regulated fintech company building a financial operating system for the AI and token economy. The company operates regulated infrastructure for trading, stablecoin settlement, cross-border payments, and serves financial institutions, fintechs, and consumer brands.
The HR Generalist role is the operational core of Bakkt's human resources function, covering the full employee lifecycle for the global team. You will serve as the primary HR point of contact for all non-US employees, working closely with the Global Head of HR in the UAE and managing the Deel portal as the primary tool for non-US employment, payroll, and visa administration. You will also support the US HR team with reporting, audit preparation, and ad hoc people operations tasks.
Key responsibilities include:
**Recruitment & Onboarding:** Support end-to-end recruitment for global roles including job postings, candidate coordination, interview scheduling, and offer management. Own the onboarding experience for all new joiners, managing contracts via Deel, visa initiation, system setup, health insurance, and Day 1 logistics. Maintain onboarding checklists and ensure every new joiner is set up correctly across Deel and Rippling before their start date. Liaise with hiring managers to ensure smooth and timely recruitment and onboarding.
**Deel Portal & Payroll Support:** Own the Deel portal for all UAE employees including profile management, contract issuance, document uploads, and access rights. Support monthly payroll processing in Deel, ensuring data accuracy, meeting cut-off deadlines, and liaising with the Global Head of HR for approval. Manage expense submissions in Deel and coordinate approvals with Finance. Act as first point of contact for all employee payroll and Deel queries.
**Compliance & Visa Administration:** Manage UAE employment compliance including MOHRE registration, WPS payroll compliance, and labour card renewals. Oversee visa sponsorship processes for all Dubai employees and their dependants, liaising with Deel immigration services. Track visa and Emirates ID expiry dates and initiate renewals in advance. Ensure DHA health insurance is active for all UAE employees and dependants. Maintain working knowledge of UAE Labour Law and flag compliance risks to the Global Head of HR.
**Employee Lifecycle:** Issue and manage employment contracts for all non-US employees via Deel, ensuring all documentation is complete and compliant. Track probation periods and flag upcoming review dates. Manage offboarding for leavers, coordinate visa cancellation, revoke system access, and ensure clean exit documentation. Maintain accurate and organised employee files in Deel and Rippling.
**Employee Support & HR Operations:** Serve as primary HR point of contact for all non-US employees regarding payroll queries, leave, benefits, policies, and general HR matters. Support managers with day-to-day ER matters including performance conversations, absence management, and disciplinary processes. Draft HR communications and work with corporate communications on policy updates, compliance notices, and process reminders. Maintain and update the HR team's SOP library. Support the Global Head of HR with ad hoc projects, reporting, and US HR administration.
**Requirements:**
- 3–5+ years in an HR Generalist, HR Operations, or People Operations role
- Hands-on experience in the UAE; Deel experience is strongly preferred
- Familiarity with MOHRE, WPS, visa processes, and UAE Labour Law is required
- Recruitment experience with end-to-end coordination of hiring in the UAE market
- Global HR exposure is a strong advantage; US HR experience (FLSA, benefits, Rippling) is a bonus
- Experience in a lean team where you own and execute rather than delegate
- Knowledge of UAE Labour Law: MOHRE, WPS, EOSB, DHA health insurance, fixed-term contracts, and visa sponsorship
- Deel platform expertise: payroll, contracts, expense management, and immigration support
- Basic familiarity with US HR practices and compliance is a plus
- Strong understanding of employee data management and HRIS best practices
- Bachelor's degree in HR, Business, or equivalent experience
- HR certification is a plus but not required
- Must successfully pass a post-offer background check and drug screen
**Desired attributes:** Organized and detail-oriented, strong communicator, comfortable leveraging AI tools, discreet and trustworthy, self-starter who can work independently and escalate appropriately, calm under pressure.
