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SoFi is a next-generation financial services company and national bank using mobile-first technology to help millions of members reach their financial goals. The Home Equity Closing team manages the final stages of the loan process by working directly with members and title partners to schedule closings, prepare accurate closing packages, and keep loans moving efficiently.
As a Home Equity Loan Closer, you will ensure closing files and documents meet company, investor, and regulatory requirements while delivering an accurate and timely closing experience for members. This role requires strong attention to detail, sound judgment, effective cross-functional communication, and the ability to manage multiple deadlines in a fast-paced environment.
Key responsibilities include:
- Review closing files and documents to ensure they meet company, investor, and compliance requirements
- Confirm closing documents are prepared within established turn times and consistently meet required deadlines
- Process a minimum of three files per day during normal business operations and meet fluctuating production expectations
- Reconcile and approve Closing Disclosures
- Prepare accurate and complete closing documents and packages
- Schedule loan closings directly with borrowers
- Coordinate with title and settlement partners to keep closings moving and resolve outstanding issues
- Accurately enter, review, and maintain loan documents and information within the loan origination system
- Use checklists and job aids to confirm all required information is complete and accurate
- Partner with processing, underwriting, and post-closing teams to correct issues and complete closings
- Prioritize a pipeline of loans with varying products, deadlines, and levels of complexity
- Develop an in-depth understanding of the loan life cycle and how closing activities affect members and downstream teams
Required qualifications:
- Two or more years of recent mortgage loan closing experience
- Experience reviewing and preparing mortgage closing documents
- Experience communicating directly with borrowers or members throughout the closing process
- Working knowledge of TRID requirements and Closing Disclosures
- Conventional mortgage loan experience
This position is based in Charlotte, NC and follows a hybrid schedule with an expectation of working onsite at least two days per week.
