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Head of SMB and Commercial Sales

Superhuman - Remote - Hybrid - posted 2026-09-18

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Salary: USD 386,000 - 536,000 / annual

Superhuman (which now includes Grammarly) is seeking a Head of SMB and Commercial Sales to lead the heritage Grammarly and Superhuman Go sales teams within the commercial business unit. You will own strategy, team development, and revenue performance for the Go sales motion across SMB and Mid-Market segments, operating as the senior sales leader and working within an ATU/STU (Account Team Unit/Segment Team Unit) model. In this people-first leadership role, you will lead and coach a team of front-line managers and Account Executives to exceed revenue and activity targets. Key responsibilities include: owning Go SMB and Commercial sales strategy and GTM execution in partnership with ATU leadership, Product, CS, and Marketing; building team culture grounded in accountability, psychological safety, and continuous improvement; driving rigorous pipeline management and forecasting discipline; defining and standardizing onboarding, sales methodology, and enablement to reduce ramp time; championing enablement initiatives and identifying skill gaps; serving as the senior commercial presence on key deals, including C-suite engagement; partnering cross-functionally to shape product narrative and influence roadmap priorities; representing the Go sales team in business unit leadership discussions; and hiring, onboarding, and retaining exceptional talent. Superhuman offers a hybrid model with remote flexibility and expected travel during scheduled team collaboration weeks. The company is an AI productivity platform with over 40 million users, 50,000 organizations, and 3,000 educational institutions worldwide. You will be working with innovative AI writing tools and multi-product selling in a progressive tech company with a strong product culture. REQUIREMENTS: - 10+ years of SaaS sales experience, with at least 5 years in a sales leadership role managing a team of Account Executives - Proven track record of building and leading high-performing enterprise sales teams in a land-and-expand or expansion-driven motion - Experience leading in a matrixed or multi-product selling environment (STU/ATU, overlay, or specialist AE model); comfortable driving results without direct control of all inputs - Deep expertise in enterprise sales cycles with demonstrated success engaging VP and C-Suite stakeholders across IT, procurement, and multiple lines of business - Background in collaboration, productivity, or work management SaaS tools strongly preferred; experience at a progressive tech company with strong product culture is a plus - Strong coaching orientation with proven ability to develop sellers and identify skill gaps - Excellent command of a recognized sales methodology (MEDDIC, MEDPICC, Challenger, or equivalent) and ability to embed it into team practice - Skilled at building systems and processes in ambiguous environments; can design onboarding, enablement frameworks, and repeatable playbooks - Data-driven approach to pipeline management and team performance; Salesforce proficiency required - Exceptional cross-functional partnership skills with credibility and influence across Product, CS, Marketing, and executive stakeholders - Fluent in using AI tools in daily workflows and able to model and champion AI-enabled ways of working - Demonstrated ability to work independently with minimal guidance, proactively manage tasks and priorities, analyze and execute work efficiently, and thrive in fast-paced, results-driven environments

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