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ElevenLabs is an AI research and product company that has raised $781M in funding with an $11B valuation. The company serves millions of users and thousands of businesses, including Deutsche Telekom and Meta, across three main platforms: ElevenAgents (voice and chat agents at scale), ElevenCreative (speech, music, image, and video generation across 70+ languages), and ElevenAPI (AI audio foundational models).
As Head of Revenue Operations, you will architect ElevenLabs' commercial operating system—the planning, data, processes, systems, and AI-powered workflows that enable the GTM organization to scale revenue predictably and efficiently. You'll own the operational foundation across Sales, Marketing, Partnerships, and Customer Success, working directly with the CEO, CFO, and GTM leadership to shape commercial strategy.
Key responsibilities include:
- Owning the commercial operating model across all GTM functions, ensuring scalable and efficient revenue growth
- Partnering with executive leadership on revenue strategy, annual planning, forecasting, organizational design, and long-range growth planning
- Leading territory design, segmentation, quota setting, capacity planning, and headcount planning across Corporate, Mid-Market, Enterprise, Strategic, and Partnerships segments
- Establishing the operating cadence for the GTM organization, including forecasting, pipeline reviews, business reviews, and executive reporting
- Building the data, analytics, and systems foundation that provides leadership with trusted visibility into pipeline, conversion, productivity, attainment, retention, expansion, and revenue efficiency
- Owning the evolution of the GTM technology stack, including Salesforce, ensuring systems and processes scale with the business
- Leading the AI transformation of Revenue Operations, using AI and automation to increase productivity, improve decision-making, and eliminate manual work
- Partnering across Sales, Marketing, Finance, Legal, Product, and Customer Success to create consistent processes and strong commercial execution
- Driving continuous improvement across the revenue funnel from pipeline generation through expansion and renewal
- Building and leading a world-class RevOps organization with the talent, structure, and capabilities needed for the next growth stage
ElevenLabs operates with a high-velocity, impact-driven culture that prioritizes talent over location and uses AI across the entire organization. The company offers professional development stipends, annual company offsites, social travel budgets, and co-working stipends for remote employees.
REQUIREMENTS:
- 10+ years of Revenue Operations, Sales Operations, or related GTM experience, including significant leadership experience in a high-growth SaaS or technology company
- Proven track record of scaling revenue organizations across multiple GTM motions and segments (Enterprise, Strategic, Mid-Market, Partnerships)
- Deep expertise in revenue planning, forecasting, territory and capacity planning, sales processes, compensation, and GTM performance management
- Strong understanding of usage-based business models and metrics that drive efficient growth (pipeline generation, acquisition, expansion, retention, revenue productivity)
- Experience building scalable GTM systems, data infrastructure, and operating processes with deep familiarity with Salesforce and modern GTM technology
- Demonstrated ability to use AI and automation to increase GTM productivity and improve decision-making
- Exceptional analytical and strategic thinking skills with ability to translate complex data into clear insights for executive leadership
- Proven ability to partner with and influence senior executives across Sales, Marketing, Finance, Product, Legal, and Customer Success
- Exceptional leadership and organizational skills with track record of building and developing high-performing RevOps teams
- Strong business judgment, bias for action, and comfort operating in a fast-moving, ambiguous environment
