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RiverBank, a fast-growing Luxembourg-based fintech focused on SME banking across Europe, is seeking a Head of Operations and Payments to lead the Operations and Payments function. You will ensure reliable, controlled, and timely execution of operational activities across the bank's products, serving as the central operational contact point for internal stakeholders.
Key responsibilities include:
• Oversee retail and corporate deposit operations: KYC onboarding, account administration, payments, and ongoing maintenance
• Manage bespoke loan operations: KYC onboarding and periodic reviews, disbursement preparation, loan booking, repayment schedules, covenant and valuation monitoring, collections, collateral registration, and client-related services
• Lead payment operations: monitor and execute SEPA and Swift payments, manage payment systems and infrastructure, approve material payments
• Coordinate liquidity management across bank accounts
• Oversee Spain working-capital product processing (disbursements, collections, bookings)
• Support regulatory reporting and monitoring of exposure limits
• Coordinate audit responses and serve as Operations contact for external audits
• Act as key contact for EBA regarding SEPA releases and operational requirements
• Partner with Product and other teams on new product launches and process improvements
• Identify automation and AI opportunities; flag operational, legal, compliance, and process issues early
• Ensure accurate operational reporting and business continuity
• Organize and manage the team on a daily basis; perform spot checks and act as final checkpoint for key processes
You will report to the Head of Marketing, Products and Operations.
Requirements:
• 6+ years in banking operations with deep payments expertise across SEPA and Swift
• Proven leadership managing cross-border teams
• Strong knowledge of AML and regulatory requirements
• Experience scaling processes in a high-growth banking environment
• Experience applying automation and AI-enabled operating models to operational processes
• Excellent stakeholder management and communication skills
Note: Candidates who may not meet all criteria are encouraged to apply; the company values diverse experiences and growth potential.
