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Salary: USD 150,000 - 200,000 / annual
Atoms is building Physical AI—real-world robots for industries including food, mining, and transport. The company integrates hardware, software, AI, operations, manufacturing, and real estate to deploy and operate autonomous systems at scale.
You will serve as General Manager of the Risk and Insurance team, reporting directly to the COO. This is a strategic leadership role at the intersection of risk operations, internal policy, and corporate strategy, responsible for managing substantial auto liability, workers compensation, general liability, and EPL claims.
Key responsibilities include:
• Claims Strategy & Execution: Define and drive comprehensive claims strategy for operations and corporate programs, ensuring alignment with financial objectives and risk tolerance.
• Partner & TPA Landscape Management: Architect and oversee the claims provider landscape. Lead vetting, selection, and integration of claims providers. Set stringent SLAs, conduct rigorous audits, and drive accountability for operational excellence.
• Severe Casualty & Litigation Management: Provide direct oversight and strategic consultation on high-exposure, complex, and high-profile casualty claims. Work with internal Legal counsel to craft litigation strategies, guide reserving practices, and drive optimal resolutions.
• Predictive Analytics & Early Warning: Move the Claims function from reactive management to predictive intelligence. Utilize data ecosystems and Risk Management Information System (RMIS) to spot loss trends, detect fraud vectors early, and provide decision-ready insights to Actuarial and executive leadership.
• Cross-Functional Advocacy: Serve as critical liaison between Claims, Product, Engineering, Safety, and Legal. Translate operational data into policy narratives supporting carrier renewals and structural reforms that lower long-term cost of risk.
• Team Leadership: Lead, mentor, and scale a multifaceted Claims organization spanning First Notice of Loss (FNOL), Customer Care, Quality Assurance, and Advocacy. Cultivate a culture of continuous improvement, psychological safety, and operational excellence.
You will work onsite in Dallas five days per week.
REQUIREMENTS:
Minimum qualifications:
• 5–8+ years of progressive experience in risk management, insurance, or claims leadership
• Direct experience managing Auto Liability claims (required)
• Significant experience handling claims in Florida and California (required)
• Demonstrated expertise navigating high-litigation, plaintiff-friendly jurisdictions
• Working knowledge of EPL, Physical Damage, and General Liability claims
• Proven ability to lead broker and carrier negotiations
• Strong financial and analytical capabilities with ability to translate claims data into business impact
• Ability to operate both strategically and tactically in a high-growth environment
Preferred qualifications:
• Experience working on both insurance carrier side and insured/corporate risk management side
• Experience supporting or operating within mobility, transportation, or rideshare environments
• Familiarity with risk exposures associated with W-2 employee workforces across multi-state operations
Success profile (ideal candidate):
• 10+ years of progressive leadership within Claims Operations, Risk Management, and Insurance Strategy, with heavy emphasis on commercial auto and general liability within transportation, logistics, or gig-economy sectors
• Deep proficiency in complex casualty litigation, reserving methodologies, and actuarial concepts
• Proven track record of driving operational excellence, continuous improvement initiatives, and technological transformation in fast-paced environments
• Extensive experience managing, auditing, and optimizing large-scale external carrier and TPA relationships
• Proactive innovator experienced in collaborating with Product and Engineering teams to build, enhance, or integrate claims technologies, AI solutions, and automated workflows
• Data-focused approach to identifying trends, root causes, and driving safety improvements
• Exceptional executive presence and business judgment to distill operational metrics into strategic narratives for C-suite, Legal, and carrier partners
• 5+ years of senior management experience leading distributed operations with collaborative, people-centric approach balanced with strong accountability
• Bachelor's degree required; JD, MBA, or advanced insurance designations (CPCU, ARM) highly preferred
