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Epidemic Sound is a global music licensing and streaming platform with 400+ employees across offices in Stockholm, London, New York, Los Angeles, Berlin, Paris, Oslo, and Seoul. The company blends technology with music to transform content creation and streaming.
As Head of B2B Operations, you will be the operational engine and strategic backbone of the global B2B organization, reporting directly to the SVP B2B. You'll sit at the intersection of high-level commercial strategy and daily execution, scaling the commercial engine, unifying cross-functional teams, and driving sustainable revenue growth.
Key Responsibilities:
- Drive Leadership Cadence & Alignment: Establish and own the operational rhythm (KPIs, strategic reviews, cadence management) for the B2B leadership team, ensuring clarity, accountability, and alignment on commercial goals.
- Define Strategic Direction & Execution: Partner with the SVP B2B to translate commercial ambitions into actionable priorities and track execution across the entire B2B organization.
- Enable End-to-End Sales Operations: Unify the global B2B sales motion by collaborating across Brand & Marketing, Product, Music, and the wider Epidemic Group to remove friction and streamline commercial paths.
- Empower Data-Driven Decision-Making: Leverage deep data analysis and commercial insights to accelerate decision-making, optimize revenue predictability, and eliminate bottlenecks.
- Cross-Functional Execution Support: Act as strategic connective tissue across functions to ensure complex projects, launches, and commercial initiatives deliver on time without execution gaps.
Requirements:
- 7+ years of experience in B2B commercial operations, strategy/BizOps, management consulting, or Chief of Staff-style execution roles
- Comfortable operating within fast-paced, global, and matrixed structures; able to bring structure to ambiguity without slowing momentum
- Expert in designing and running high-performing operational rhythms, executive review cadences, and cross-functional governance models
- Strong analytical mindset with ability to turn complex commercial data into actionable insights
- Exceptional stakeholder management and communication skills with track record of bridging sales, marketing, product, and executive teams
- Ability to seamlessly shift between high-level commercial strategy and unblocking daily operational friction
