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Salary: USD 145,000 - 180,000 / annual
Arista Networks is seeking a Hardware Failure Analysis Engineer to join their quality and reliability team in Santa Clara, CA. You will work closely with cross-functional teams spanning software, hardware, manufacturing, customer support, and external suppliers to ensure production quality and resolve hardware failures.
Key responsibilities include:
- Manage and track quality metrics for production units
- Identify and resolve quality issues and risks in collaboration with customer support, hardware, software, manufacturing, and supplier teams
- Interface with customer support to debug and gather information on failed units deployed at customer sites
- Perform failure analysis on failed units in partnership with hardware and software engineering teams
- Route failed units to external suppliers when necessary for deeper analysis
- Track and close RMA (Return Merchandise Authorization) cases
- Generate detailed failure analysis reports
- Develop and enhance corrective actions to prevent recurrence
This role is ideal for an experienced quality engineer with deep expertise in hardware failure analysis and a track record of working in high-tech manufacturing environments, particularly networking equipment. You will be a key bridge between customer-facing issues and internal engineering teams, driving continuous improvement in product reliability.
Requirements:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field (Master's degree preferred)
- Minimum 10+ years of experience in failure analysis and quality engineering
- Demonstrated ability to debug, test systems, and track hardware failure processing for resolution
- Experience with PCBA manufacturing, electro-mechanical assembly, and associated processes
- Foundational knowledge of quality and reliability performance metrics
- Experience in Quality Engineering within high-tech manufacturing, preferably networking equipment, with exposure to contract manufacturing partnerships
- Strong cross-functional collaboration skills with engineering teams
- Excellent organizational skills and attention to detail
