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Adyen is seeking a GTM Systems Manager to join the Revenue Operations team. In this role, you will own a portfolio of commercial technologies and be responsible for their strategy, roadmap, performance, and continuous improvement.
You will work closely with commercial teams to understand their needs, identify opportunities, prioritize investments, and ensure the tools you own deliver measurable value. A key part of the role is preparing the commercial technology stack for AI and automation, using agentic software tools and AI coding assistants to build custom workflows, integrations, and solutions that improve how GTM teams operate.
Key Responsibilities:
- Own the roadmap for your tool portfolio, balancing business priorities, user needs, technical opportunities, and platform capabilities
- Optimize the tech stack by improving how existing tools are configured and used, driving adoption of new capabilities, and identifying consolidation or replacement opportunities
- Build AI and automation solutions using agentic development tools and AI coding assistants to solve GTM challenges
- Evaluate and implement new platforms, lead implementations, and ensure new technology fits the broader commercial architecture and automation strategy
- Manage integrations and data flows, working with Salesforce, engineering, and data teams to maintain reliable APIs, webhooks, and data pipelines
- Drive stakeholder alignment by partnering with commercial leaders and end users to understand problems, prioritize initiatives, communicate trade-offs, and drive adoption
- Own tool health and governance, monitoring performance, supporting complex issues, managing vendors and renewals, and ensuring compliance with security, privacy, and data standards
Requirements:
- 5 to 7 years of experience in Revenue Operations, Marketing Operations, Sales Operations, Business Systems, or similar GTM technology role
- Experience owning business-critical technology, including defining roadmaps, prioritizing initiatives, and managing stakeholders
- Experience with GTM tools such as Marketo, HubSpot, Outreach, Salesloft, ZoomInfo, Clay, Gong, Aircall, DocuSign, LinkedIn Sales Navigator, or similar platforms
- Experience using AI coding assistants, agentic development tools, or automation platforms to build technical solutions
- Strong understanding of APIs, webhooks, JSON, data models, and system integrations
- Strong product and prioritization mindset, with the ability to identify underlying business problems rather than simply respond to individual requests
- Strong communication and stakeholder management skills, with a high degree of autonomy and ownership
