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Inspira Education Group is a fast-growing edtech startup on a mission to democratize access to high-quality coaching for students pursuing medical, legal, business, and college admissions. The company operates the world's leading network of top admissions coaches and is building integrated software and services to disrupt traditional application processes. Backed by leading VCs including Zeev Ventures, Quiet Capital, and Craft Ventures.
You will join the revenue operations team as a GTM Operations Manager, partnering closely with revenue operations leadership and collaborating across marketing, sales, and student success teams. This is a hands-on role focused on scaling systems and processes as the company grows globally.
Key responsibilities include:
- Collaborate with sales, marketing, and operations teams to enhance operational excellence and rigor
- Define, develop, and implement scalable sales, marketing, and student success support systems and processes
- Work with cross-functional stakeholders to understand operational needs and improve existing workflows
- Educate teams about process changes and system updates, managing change effectively
- Identify simple and scalable process solutions for day-to-day challenges
- Ensure data accuracy in HubSpot CRM
- Lead attribution infrastructure including UTM tracking, Google Analytics, and ad platform management
- Integrate platforms (GTM, GA4, HubSpot) and third-party tools (webinar tools, Outgrow, etc.)
- Write and maintain documentation for operational processes
- Prepare ad hoc analyses and participate in special projects
- Create and maintain reports and dashboards to facilitate decision-making at scale
- Drive process improvement, adoption, and effectiveness across the sales process
This role requires 5 days per week in-person at the NYC office.
QUALIFICATIONS:
- 2+ years of experience in Business, Sales, Success Operations, or similar role
- Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives
- Bachelor's degree required; Master's degree preferred
- Experience in a startup environment with demonstrated ability to work within a scaling team (ideally fewer than 50 employees)
- Strong knowledge and understanding of sales and customer success disciplines
- Solid functional understanding of HubSpot CRM with robust experience creating and maintaining reports and dashboards
- Excellent analytical thinking skills; ability to break down ambiguous problems into clear, manageable components
- Exceptional verbal and written communication skills with strong organizational abilities; project or program management experience a plus
- Strong problem-solving and troubleshooting skills with ability to escalate issues and roadblocks
- Commitment to drive actionable outcomes and results
- Ability to balance focus on measurable outcomes with empathy for people, customers, and business
- Flexible team player with proactive approach, high energy, humility, and capacity to work with diverse personalities
- Hands-on mindset; willingness to "roll up sleeves"
