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Midstream is an AI-native financial operating system for health systems, helping finance, supply chain, and managed care teams gain real-time visibility into margin risk and capture opportunities. The company transforms structured, unstructured, and external data into contract-aware insights that drive smarter decisions across the healthcare back-office.
You will build and continuously improve the operating system powering Midstream's go-to-market organization. Working closely with the Chief Commercial Officer and Chief Customer Officer, you'll design systems, workflows, data infrastructure, and AI-powered automations that enable Sales, Marketing, Partner Success, and Executive Leadership to operate at peak efficiency.
Key responsibilities include:
- Design and evolve the GTM technology stack (CRM, marketing automation, sales engagement, partner success platforms, AI tooling, integrations, workflow automation) to ensure seamless integration and scalability.
- Build operational infrastructure supporting customer-facing teams—opportunity management, forecasting, lead routing, customer health monitoring, and executive reporting.
- Develop dashboards, forecasting models, and operational reporting that leaders trust; establish data quality standards and a single source of truth.
- Identify and implement AI opportunities across the commercial organization to automate repetitive work and increase productivity.
- Partner with Sales, Marketing, Partner Success, Product, and Executive Leadership to translate business priorities into scalable operational solutions.
- Simplify complexity, improve decision-making, and build solutions that help commercial teams move faster and execute more effectively.
You bring 5–8 years of GTM Operations, Revenue Operations, or Business Operations experience in high-growth B2B SaaS. You've implemented and optimized CRM and GTM platforms, built dashboards and forecasting models, and designed workflows that scale. You're analytical, systems-oriented, and AI-native—constantly seeking ways to leverage automation to improve how teams work. You thrive in fast-moving startup environments, communicate effectively across technical and non-technical stakeholders, and have a builder's mindset that questions inefficient processes. Healthcare experience is a plus but not required.
