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Salary: USD 132,192 - 183,600 / annual
Twilio is seeking a GTM Innovation Account Executive to join the Specialist Sales organization. In this role, you will be responsible for prospecting, solution selling, and closing opportunities for new Twilio products. You will become a strategic partner to large and fast-growing enterprise companies, driving pre-revenue growth by validating sales motions, ICPs, and use cases.
Key responsibilities include:
- Acquiring customers for new product offerings across the Twilio portfolio
- Owning highly analytical and consultative sales cycles with internal and external stakeholders
- Multi-threading enterprise accounts and building trusted relationships at all levels, acting as a strategic partner to C-suite executives
- Working with customers across verticals and regions to understand business and technical requirements
- Collaborating with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions
- Working with Finance, Legal, Pricing, Product, and Operations teams to design mutually beneficial contracts
- Executing multiple projects and deals while maintaining high performance across shifting priorities
- Partnering cross-functionally to develop long-range territory strategies and sales plans
- Acting as the voice of the customer to Twilio's product teams
- Establishing yourself as a subject matter expert across multiple product categories
- Generating and maintaining accurate pipeline and forecast in Salesforce
The role requires approximately 30-40% travel for in-person customer and team engagement.
REQUIREMENTS:
Required:
- 12+ years of full-cycle sales experience, with minimum 5 years managing or leading quantitative, highly analytical products or solutions
- Direct selling experience with technical SaaS, CPaaS, or Data platforms, moving beyond transactional sales into strategic partnerships
- Proven experience with outbound prospecting and executing "total account relationship" strategy to drive profitable revenue growth
- Track record in consultative technical solution selling with deep discovery capabilities to translate complex customer pain points into integrated SaaS and API solutions
- Comfort working with both line-of-business and highly technical leaders, influencing their understanding of how integrated data and AI drive business value
- Analytical account development strategy using data to find opportunities and prove value, making multi-product selling the default
- Entrepreneurial mindset with appetite to define process and build programs
- Excellent verbal and written communication skills in English
Desired:
- Demonstrated track record managing business forecasts and financial models
- Record of delivering market-driven results, especially to scale and enterprise customers
- Bachelor's degree or equivalent years of experience
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
