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Salary: USD 124,670 - 198,310 / annual
Contentful (now part of Salesforce) is seeking a Solution Engineer to play a critical role in helping customers realize how Contentful's content management platform can support their digital transformation efforts.
In this dynamic role, you will act as a co-pilot on sales opportunities, working closely with Account Executives through key phases of the sales cycle including technical discovery, product presentations, collaborative solution design sessions, and proofs of concept. You'll dive into an immersive onboarding to learn the Contentful product, APIs, SDKs, CLI, and partner ecosystem, and become proficient in enterprise presentation frameworks.
Key responsibilities include:
- Conducting technical discovery and understanding customers' short-term and long-term digital objectives, current and future technology stacks, and challenges
- Creating customized, value-based product demonstrations and proofs of concept to validate how Contentful addresses customer needs
- Assisting with RFIs, RFPs, and security questionnaires; liaising with other departments to drive completion
- Relaying customer product feedback to Product Management, Marketing, and Sales
- Collaborating with Solution Architects and Customer Success Managers to ensure successful implementation for newly-signed customers
- Identifying and mitigating technical and business risks
- Traveling onsite with customers as needed (up to 25%)
- Contributing to internal projects that impact how the Solution Engineering team operates and grows
Contentful values diverse backgrounds—while Solution Engineering experience is valued, the company also considers candidates with front-end/back-end development, professional services, sales, or marketing backgrounds. The role is dynamic and multidimensional, offering the opportunity to join a high-growth company, drive sales results, help shape the Solution Engineering function, and grow your career in a positive culture.
REQUIREMENTS:
Required:
- Desire to become a professional Solution Engineer
- Strong presentation skills demonstrating ability to convey technical and business knowledge to both technical and non-technical personas
- Understanding of REST APIs and microservice architecture
- Ability to travel up to 25%
Nice to Haves:
- 3+ years of Solution Engineering experience selling SaaS or related industry experience working with Marketing & Marketing-adjacent teams
- Experience working with a Content Management Platform or similar technology
- Familiarity with web technologies (JavaScript frameworks, static site generators, CDNs, CI/CD, etc.), cloud technology, performance metrics, and security
- Experience with omnichannel digital delivery concepts (websites, emails, native mobile apps, etc.)
